Mercure Racławice Dosłońce Conference&SPA

Spa and wellness was very good, lots of massage options, done very professionally. Pool is decent size and there is a hot tub outside and jacuzzi next to the pool. We really enjoyed this part of our stay.

Giving the fact that the hotel is literally in the middle of the fields and there is no other facilities, shops, bars, restaurants around, and the guests rely only on the hotel, we were unpleasantly surprised that the bar closes at 9 pm, even though the website said 10. The food was mediocre, with highlight of store bought frozen pizza we waited for an hour and paid for more than in an Italian restaurant. They ran out of nachos as well. A la cart restaurant needs improvement too.

Very nice property, rooms decent, nice pool,nice sauna/ jacuzzi good looking restaurant with more than decent food.

The main corridor leading to the rooms on the 1st floor was dark, which gave me the impression of a rather back entrance than the main one. To few.staff at the restaurant. We have booked a superior room but we have received a standard one We dont mind it but we overpaid.

The people working there are so engaged and motivated. As a customer you get the feeling, you are important. They are always keen to find solutions in case of question, situation to solve. I am happy to go there and will go back. Great team!! Thank you

may be it could be possible to swim later in the evening. Pool is closed at 8.30. It is difficult for people working longer to go for a swim.

The team is extremly motivated to make your stay a success. I put one comment in the past on that site about what could be optimized, it was really a special wish (out of standard). I do confirm that the manager reads the evaluations and is keen to optimize her already good organisation. Again thank you for your dedication, I will come back.

Short night with some spa and leisure activities. We enjoyed swimming pool that was empty. Sauna was spacious with good temperature. The wine selection in the restaurant was decent

The billiard table is ruined. So bad that it is impossible to play. The pasta with chicken, asparagus was very, very poor. Both asparagus and pasta were overcooked and chef forgot to salt pasta.

Breakfast was good, room was cozy and the staff helpful

A lot of screaming and coughing toddlers at breakfast, also a a four star hotel could really invest in a mattress topper - it is not a double bed if you only have two twins pushed together with a great chance of ending up in the middle of them during the night

Very nice place, for families, couples, friends and singles - everyone can find something for themselves. Great pool area, activities and outdoor facilities, recommend!

Nothing comes to mind

pity that the simming pool is closed from 8.30pm. Personnes working longer cannot use the staff to destress.

food, location

Green grace, a lot of trees. Clean rooms, quiet surroundings, nice spa, nice pool.

Not enough clean dining room, poor breakfast