New hotel in a nice location, smiling and helpful staff. Very decently equipped room with comfortable bed, facilities at 3/4 hotel level. I rate very positively the cleanliness of both the room and the spa and all other areas. There is a larger, very nice spa with a pool, sauna, steam room, one indoor and one outdoor jacuzzi, all with a beautiful view of the surrounding countryside. The wellness area is accessible through the interior of the hotel (both buildings), bathrobe/towel rental is available at the SAP reception. Breakfasts were excellent, with a wide selection of food and drinks of all kinds. The food and service in the hotel restaurant was also top quality.

Central room heating without the possibility of influencing the temperature of your room. During the day the temperature was adequate, but overnight the room was too warm. It was necessary to keep the window open for me, but this meant a slight increase in noise from outside. The water temperature in the pool could be slightly higher.

Fantastic food and super helpful and friendly staff. Loved the cold chamber, pool, and spa services. Very clean. Great location.

Would be better if the gym with weights were available. In the bathroom, the sink partially blocks the toilet. A slightly bigger room with a bigger wardrobe would be great.

Relly great SPA hotel. Very beautiful nature around, but the hotel is so good as we stay whole day inside the hotel. Personal is very friendly and nice. Breakfast is great as for child as for pensioners.

Everything is great from meals to wellness. Very comfortable rooms.

Unfortunately we were checked to the room (together with child) next to some independent couple that forgot they are not alone and they were very, very loud in their bed. Not hotel fault, but I had to mention it.

It was nice to see that the hotel was refreshed from my last visit, something was renew, but persona is still very friendly and helpful, food very testy and the best spa that. So that’s why I came at 11th time and now with my wife, daughter and my mother. It was excellent holiday for the whole family. Many thanks to all workers of this hotel!

Everything was perfect, include breakfasts, restaurant, personal and SPA. It's perfect place to stay for a coupe or for a family. I come to this hotel 10 times and and I see that all time looks very frash and personal try to renew it all time. Water in the sweeming pool without chlor and rather warm.

excellent evening view from the restaurant garden, their truffle pasta was amazing 🤤👌 Access to the pool and jacuzzi, helpful service. rooms clean and comfortable

in my room there was not enough electricity sockets near the mirror, one of the laps was just there without possibility to plug it 🥲

Beautiful location, wonderful staff, great wellness, delicious food, comfortable rooms, good relaxing atmosphere, GREAT facilities for children!

Rooms are nice but not all have a balcony, the view from some rooms is not great (facing a rock). Restaurant was good, service very friendly. Spa was very nice.

Front desk service was not really nice, my request for early check was not considered, despite the fact that I got a confirmation from booking.

We really enjoyed our stay in Bialy Kamen. The wellness area is just fantastic, couple of minutes from ski resort, lovely breakfast.

Twice we requested reception to clean or bring external hair dryer as our was full of dust and mold which was kind of disgusting so we had to dry our hair in SPA area each day. Breakfast starts at 8am which is a little bit late as ski resorts opens at 8:30am. Uncomfortable pillows.