The breakfast was very good and also the warm pool inside the hotel was great.

The description of the hotel was misleading. Half of the hotel doesn't have an elevator. Also, we booked a room for 2 adults and two kids. Upon arrival, we were given a room without elevator access, despite traveling with a baby. We were initially told the hotel was fully booked and that nothing could be done. However, after some persistence, they suddenly managed to find a room with elevator access. To our surprise, we were charged extra for a child sheet, even though we had already paid for both a child and a baby in our reservation. Additionally, the crib came with an additional charge of 60 zł for the stay, and we were also charged more for towels for our child. Overall, the unexpected charges and initial inconvenience left us feeling less than satisfied with our stay.

We liked the attention if the personnel, their attitude to guests and their job. Big rooms with a small kitchen and balcony with a nice view, cosy bed. The pool inside has a heating so it was comfortable to swim. They have several saunas, one of them is outside and has a wonderful view on surrounding mountains. I liked the jacuzzis most) while your kid is swimming in the pool you can relax and not to loose eye contact on him. Separately must say about the restaurant. It’s quite cheap compared to what you can find in the town but the food is very good and the quality is high. The view on the mountains through panoramic windows made us visit it several times to have drinks and enjoy! I definitely recommend this hotel!

Everything was great

Hotel was very nice and clean including possibilities of a saunas, pools and hot tubs.

We paid extra for two spa treatments. First full body massage which was nice, but second day we ordered a feet massage. That was a tragedy… the lady who did the massage definitely wasn’t a masseuse, so the experience was unprofessional and not really something you would enjoy. (She was also pretty annoyed that she even had to do that) So overall for that kind of money i would not recommend the extra spa treatments in this hotel.

Nice spacious apartment with beautiful views, only bit noisy from the jacuzzi outside in the evening. Nice balcony. Smaller size of a bed. Nice breakfast buffet. The spa is small, but clean. Water in jacuzzi is changed every morning. The swimming pool gets very full in the evening . Saunas are running only from 4pm.

Too early dinner time, very limited selection. Not worth the money we paid for the half board. Next time I would just go to restaurant and order, the dinner buffet was only selection of two meats and two side dishes, two soups and very little of vegetable. The dinner is from 4 to 6pm.

The hotel and amenities were all awesome, the breakfasts had a great variety and everything was always really tasty, every single person in the hotel staff was really friendly and helpful. Great experience.

Apart from the breakfasts, the food was not so great. We tried pierogi, which were probably prepared from frozen state (they were done on the outside, but ice cold in the inside); two types of burgers, which were ok, but the bacon was raw, which is not a pleasant bite and checked out the dinner buffet, which we originally wanted to pay for, but after seeing it we didn't feel like we'd be able to pick. On the other hand, the potato pancakes in this hotel were the best in the whole city!

Info and indications were all in polish, but the staff (in particular at the reception) were very kind and supporting us in every question or request we had. Super clean and tidy. Easy to reach from the train station. Nice outdoor sauna.

-Not a dislike, but it would have been nice to have a relaxing room (for adults only) where to lay down after a Spa treatment or in between saunas. -waiters during busy breakfast time were spraying the sanitizer on the table instead of in the cloth, not nice when you are next to it.

The high standard of service and facilities. Beautiful views on the mountains and surrounding forests. Very child friendly but good taste and small/medium scale. The spa, swimming pool, sauna and hammam were really nice. Great place for parents with small children who want to keep it relatively quiet and still enjoy the high quality.

Better to go there with a car as the hotel location is very uphill. We took the train, with the train station close by, but walking up the hill to reach the hotel with a stroller was not very easy. You also need to walk uphill from the town centre.

Everything. Great facilities, lots of interesting activities for kids and adults offered by the hotel every day. The hotel and rooms are very well-furnished, you can see that the hotel is renovated and is being taken care of regularly. The hotel has a great restaurant with many choices, so there is no need to go to the city centre to eat. Spa is very decent and the whole atmosphere of the hotel is very relaxing! I would definitely come back.

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Cleanliness, friendliness of staff, facilities and great restaurant, this was exceptional!

It was a pity that in our wing of hotel was not elevator. It was a small problem when moving in and out to 3rd floor. Also it is not much convenient for elderly people without car as it is located in a steep landscape (as whole village). Walking with pram is also quite a challenge, for instance to train station or Lidl. But this is nothing which would bother us.

The nature around the hotel is very nice, beautiful views from the restaurant. Our apartment was very cozy and comfortable. Alright breakfast, nothing special (besides mimosas), evening bar is also good for a drink. Overall it is a nice and new hotel, but I would not come back.

The spa is to avoid - there is too much noise and no chill zone after sauna session. Also it was quite cold in the room, even after a janitor said that he repaired it.