1,847 reviews
From
$300Kilińskiego, Szklarska Poreba, 58-580, Poland
1,847 reviews
1/34
From
$300Skiing
Spa/Wellness packages
Indoor swimming pool
Outdoor swimming pool
Kids' pool
Free wifi
Steam room
Kids' club
Welcome to the luxurious Platinum Mountain Hotel & SPA, a 5-star gem nestled in the charming city of Szklarska Poręba, Poland. Located just 0.4mi from the city center, this hotel offers the perfect blend of convenience and serenity for travelers seeking a tranquil retreat. Boasting 1847 reviews, this hotel is a popular choice for those looking for top-notch service and relaxation.
Unwind in style at this hotel with a wide range of amenities to cater to every guest's needs. From skiing and spa/wellness packages to both indoor and outdoor swimming pools, there is something for everyone to enjoy. Families will appreciate the kids' pool and club, while those seeking relaxation can indulge in the sauna and steam room. With free Wi-Fi, air conditioning, and room service, every comfort is taken care of during your stay.
Experience the epitome of luxury at Platinum Mountain Hotel & SPA with its incredible facilities, impeccable service, and breathtaking views. With extras like live music performances and a fitness center, this hotel goes above and beyond to ensure a memorable stay for all guests. Book now for an unforgettable vacation in Poland's picturesque Szklarska Poręba!
Indulge your taste buds at Platinum Mountain Hotel & SPA's eclectic array of on-site restaurants. From savoring traditional Polish dishes at Restauracja Regionalne Talerze to delighting in authentic Italian flavors at Restauracja Piatti, and even treating yourself to delectable Greek cuisine at Restauracja Greckie Talerze, the hotel offers a culinary experience that caters to every palate. Whether you're craving hearty pierogi, a creamy risotto, or a refreshing Greek salad, your dining desires are sure to be met at these exquisite dining establishments.
For guests seeking relaxation and rejuvenation, the hotel's indoor and outdoor pools provide the ideal setting to unwind. The indoor heated pool, with its plunge feature and shallow end, is a haven for adults looking to take a leisurely dip regardless of the season. Meanwhile, the outdoor pool offers a picturesque backdrop with stunning views, making it a serene escape exclusively for adult guests. Whether you prefer the warmth of an indoor pool or the refreshing breeze by the outdoor one, both options promise a tranquil experience during your stay.
Experience ultimate convenience during your vacation with Platinum Mountain Hotel & SPA's accepted payment methods. Leave the hassle of cash behind and enjoy a seamless transaction process by paying with your Mastercard, Visa, or Maestro card. Embrace a stress-free holiday where your focus can solely be on relaxation and enjoyment, knowing that your preferred method of payment is readily accepted. Book your escape to Szklarska Poręba today and look forward to a hassle-free check-out experience at this luxurious 5-star retreat.
Closest airports
Pardubice Airport
56.6miSkiing
Spa/Wellness packages
Indoor swimming pool
Outdoor swimming pool
Kids' pool
Free wifi
Steam room
Kids' club
Sauna
Air conditioning
Kid-friendly buffet
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Live music/Performance
Bar
Fitness center
Elevator
Room service
Restaurant
Picnic area
Sun deck
Wheelchair accessible
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Free toiletries
Balcony
View
Private Bathroom
Show 5 photos
Superior
1 Twin Bed
+
More details
Show 4 photos
Double Room, Balcony
1 Double Bed
Balcony
Flat-screen TV
Refrigerator
Tea/Coffee maker
+
More details
Show 2 photos
Deluxe, Balcony
Balcony
Flat-screen TV
Refrigerator
Tea/Coffee maker
x10
+
x6
More details
Show 4 photos
Superior, Balcony
Balcony
Flat-screen TV
Refrigerator
Tea/Coffee maker
x10
+
x6
More details
Comfort, Twin
1 Twin Bed
+
More details
Room - 2 Bed
x4
+
x3
More details
9
1,847 reviewsFrom
$300Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇨🇿
Žampa
10
10
We were very pleasantly surprised with everything. Beautiful hotel, very helpful staff, amazing wellness area and outstanding food. We have been to some five-star hotels, but this one was, hands down, the best one. I have no objection to the hotel whatsoever, the very best thing I'd like to point out was the food, literally everything tasted amazing and the quality of the ingredients was TOP. The only downside were the ignorant and stupid guests, who walked past three signs saying "nudity area" in three languages into the wellness area with their swimsuits on!
The only thing, that was bothering was, that hotel guests couldn't read, or were just ignorants and went in the wellness area with swimsuits on... There were signs everywhere, so maybe they need drawings instead of letters, or maybe this should be written even bigger and somebody should sometimes check... I saw a lifeguard sweeping the floor and a guy walked in front of him out of the sauna with swimsuit on and the lifeguard didn't say anything. This was the only problem during our stay, but it was VERY unpleasant... Another thing, it would be nice if you could get a big bedsheet instead of a towel to the sauna, so that you could lie down, the towels were too small, so it was not possible to lie down in the sauna without your bare skin touching the wood.
🇱🇹
Almantas
10
10
True 5 star hotel in the mountains. Both outside and inside swimming pools, 3 jacuzzies, nice modern rooms with balconies, amazing views at day and night, good parking. The breakfast was ideal and the dinner was just a nobleman feast, completely beyond any expectations, kids rated it "7 stars" - the best of great Polish kitchen with the choices beyond wide and highest food quality. Service oriented, not tired, friendly staff in reception and restaurants, high attention to details everywhere, like a separate big coffee machine for those who need lactose-free milk, free e-car charging, etc. etc....
Massages and SPA procedures wife wanted to try were fully booked for several days ahead... :)
🇨🇿
Michal
8.2
8.2
Service in restaurant. Even if it was almost empty during lunch, waiters look intentionaĺy away from you. You have to ask for everything multiple times. We stayed 3 days, still the same. In Italian restaurant we waited for kids food 80 minutes.. and was not informed in ahead. Do not recommend to eat there. Organisation of breakfast terrible, long waiting lines 25 minutes. Rest of facility very good even remaining staff good. But try to avoid “kitchen and stuff”; adding photo of queu and mushroom risoto
🇬🇧
Malgorzata
10
10
Excellent attractions for young kids. We had a lovely forest view from our balcony. Rooms nice and clean.
*Parking should be free given the already high price for the hotel stay. *We booked a room with double bed and sofa bed as we stayed with two young kids. Unfortunately only the double bed had sheets on it. There were duvets and pillows inside sofa bed without covers. I called reception and asked for extra set of pillow cases, duvet cover and a bed sheet. I was asked to pay additional money for the extra bedding. Apparently our kids (2 and 4) were expected to sleep on a double bed with us and were not included in the price during booking. Why do you advertise that there is a sofa bed in the room if you don’t expect guests to use it for sleeping 😳. No way would we all fit on that double bed and had a good night of sleep.
🇬🇧
Katarzyna
9.1
9.1
A great new hotel close to various mountain trails but still within a walking distance from the town centre. Nice decor. Clean, nicely maintained pools, saunas and spa facilities. Spacious room. Friendly and attentive staff. We didn't come with kids on this occasion but it is a very family friendly hotel. #PlatynowePowroty
Not so much a complaint but a comment on what could be improved: rather limited vegan options at buffet breakfast. Two A la care restaurants also had very limited vegan offering so we were only able to eat there on one night but everything that we ordered was delicious and all the staff were lovely. The outside space is taken over by the car park so not the best place to relax outdoors, however big balconies are a plus. We were lucky to have a balcony facing the woods.
🇮🇪
John
9.1
9.1
Woke up every morning around 9:00 by cleaners asking us can they clean the room. We asked them to do it later, but they never did. Not what you expect from a 5 star hotel.
Attitude of cleaning staff.
🇧🇪
Nick
8.2
8.2
the hotel is new with very stylish interior.
we had some frustrations about the wellness. the entrance clearly asked the guests to wear no textile in this zone, but most guests wore bathing suites in sauna (not hygienic) there were 10 relax beds available, but they were all occupied by towels from guests who were not there. This put a damper on our wellness experience. When we checked out at the hotel the man at the desk didn’t asked us if everything was ok. not what we are used to from a 5 star hotel :(
🇨🇿
Polina
10
10
Amazing hotel, very clean room. Staff was very friendly and professional. Breakfast is extremely tasty with a lot of food so you have options to choose. Very nice that after 8pm pool is 16+ so is much more quite. If you travel with kids there is also an entertainment for them.
A bit overloaded pool in the evening :) Also a navigation to the pool area might be a bit better for each floor.
🇨🇿
Anastasija
9.1
9.1
Perfect breakfasts; location;
Its a good 4*hotel, but not 5* unfortunatly; the restaurant a la carte-more than 1 hour waiting for the meals, people arriving later got their meals earlier; ordered the bottle of Water for 19zlt, but charged 29zlt; everybody has different info about the price of parking; etc. So, the Service of the hotel is 3*, not 5* hotel.
🇵🇱
Matvel
8.2
8.2
Sauna facilities were great. We were there during the week so it was pretty relaxing and empty. Breakfast was included in price and was pretty nice.
Dinner buffet at the restaurant was not worth it. Its overpriced and does not offer much choice and did not taste that good. Save your money and get a dinner from the restaurant
Attractions
iQlandia
21.1miAttractions
iQlandia
21.1miAirports
Pardubice Airport
56.6miRestauracja Regionalne Talerze
Cuisines
PolishRestauracja Piatti
Cuisines
ItalianRestauracja Greckie Talerze
Cuisines
GreekLocation
IndoorFeatures
Heated•With plunge•Shallow end•With viewAge restrictions
Adults onlyAvailability
All seasonLocation
OutdoorFeatures
Heated•With plunge•Shallow end•With viewAge restrictions
Adults onlyAvailability
SeasonalSkiing
Spa/Wellness packages
Indoor swimming pool
Outdoor swimming pool
Kids' pool
Free wifi
Steam room
Kids' club
Sauna
Air conditioning
Kid-friendly buffet
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Live music/Performance
Bar
Fitness center
Elevator
Room service
Restaurant
Picnic area
Sun deck
Wheelchair accessible
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Free toiletries
Balcony
View
Private Bathroom
Accessibility
Bathroom emergency cord
Toilet with grab rails
Upper floors accessible by elevator
Wheelchair accessible
Activities
Aerobics
Bicycle rental
Cycling
Game room
Live music/Performance
Skiing
Walking tours
Bathroom
Bathrobe
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Extra long beds (> 6.5 ft)
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Ironing service
Entertainment & Family Services
Board games/Puzzles
Indoor play area
Kids' club
Outdoor play equipment for kids
Playground
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kid-friendly buffet
Kids' meals
Packed lunches
Restaurant
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Invoice provided
Tour desk
General
Air conditioning
Carpeted
Elevator
Facilities for disabled guests
Heating
Ironing facilities
Laptop size safe
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Dining table
Electric kettle
Refrigerator
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Outdoor furniture
Picnic area
Sun deck
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Ski
Ski rental on site
Spa
Back massage
Beach chairs/Loungers
Beauty services
Couples' massage
Fitness center
Fitness classes
Foot massage
Full-body massage
Hand massage
Head massage
Indoor swimming pool
Kids' pool
Locker rooms
Massage
Neck massage
Outdoor swimming pool
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Transportation
Shuttle service
View
View
From
$300Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
Age restriction may apply
Parking
Private parking is available on site (reservation is not needed) and costs PLN 40 per day.
Children and beds
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Cot upon request
bed.cribPrice
The price in PLN has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cards accepted at this property
Cash
Visa,
Mastercard,
Maestro
This property does not accept cash.
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