Balcony view Good breakfast

Instant coffe is not available inthe room, only tea is No shampoo in the bathroom, only universal 'washing fluid' Children were noisy after 9PM in the pool, despite they should not be there accordign to regulations. Taking evening bath was therefore unrealistic and the staff REFUSED to politely influence the parents to obey local regulations. So we have resigned from evening bath between 9 and 10PM. The pool offer is delusional and reception staff was... honestly not professional. Reception was late to respond after our arrival at 8:45PM despite being notified It is quite far from city center in practice, as straight line is short, but real life detour is long

Very pleasant hotel with nice surroundings. We liked the swimming pool. Breakfasts were really good, fresh every day. The most amazing was the stuff, which was very helpful and flexible in responding to our needs. Overall, I can recommend this hotel for a short or long stay. It's about a 40-minute walk to Krupówki Street, but there are buses 5 minutes walk from the hotel.

Rooms are a bit outdated but comfortable enough. The bathroom shower was small, especially for someone who is a bit bigger than the average person. The hotel has a sauna facility that is open only from 5pm to 10pm for some reason.

For the mid week price it was very good, excellent breakfast spread, great view from bedroom, comfortable bed, and we enjoyed the pool and jacuzzi. The location is good but a good 30 minute walk from the town. Lots of buses though.

The low sloping ceilings in bedroom right by the bathroom entrance were very dangerous . My partner and I bashed our heads several times. Also the toilet didn't flush properly and on the last night it just stopped working. Our beds were changed and cleaned every day but dirty towels wern't replaced. No hair dryer in room. . If we'd paid the weekend price for this we'd have been very unhapoy.

Huge, free parking place. Beautiful hotel building. Double rooms apartment with 2 balcons was perfect for my family. Great view to the Tatra mountains. Breakfast was outstanding.

Dinner was also delicious like breakfast. We had dinner only twice according to our daily activities. But it is available only from 16:00 to 18:00 what was a little bit strange in Summer. Maybe it is based on winter season

Beautiful spa area. We were able to walk to the national park from the hotel. Helpful staff. Comfortable bed.

The curtains were not black out so it was quite light in the mornings. The breakfast wasn't to our taste. It was likely a more traditional Polish spread but the eggs seemed tired and it wasn't possible to toast the bread. The milk was warm for cereal which was an interesting change.

A complete experience from when we checked in to the time we left. The room and facilities were excellent, everything was spotless, delicious traditional Polish breakfast. Location was great nearby to a bus stop, although we did need it, and the staff was the best, very professional and friendly. Would highly recommend to anyone visiting.

Nothing that I can think of.

Clean and comfortable room with a balcony and a nice view. SPA zone is great, there’re 3 dry saunas and one hamam, jacuzzi and a pool - all facilities are just perfect

Very friendly place, with good facilities. Breakfast is over standard, excellent. The staff is polite and service-minded. Many small-children families choose this hotel. Spa is very nice.

Few English information materials, mainly in Polish. It would be nice to have hair dryer in the room.

Beautiful luxury hotel with wellness. Rooms were spacious and clean. Buffet breakfast with wide variety of food is included. Swimming pool, saunas and jacuzzi are possible to enjoy without extra cost. There is a free parking.

Everything was OK

SPA facilities were really nice, especially after long and active day exploring the nature. On first evening when we arived, there were just two of us who used SPA facilities.

Pillows were really uncomfortable.