we went for a night as a family of 6 and we just loved every single thing at Luna, the place is simply amazing, the weather was favorable so we spent the afternoon at the pool, the water was surprisingly warm, I don't think it's heated but it was in a really comfortable temperature. the room was so comfortable that we didn't want to go back home! if you have the option to have the meal included just go for it! I can't describe how good the food was, we had codfish and we really loved it, there are plenty of options for the kids as well, and it's buffet, you don't even have to wait to get served, if you have kids that's a great advantage, last but not the least, the staff was really friendly! big Shout out to everyone that makes this experience such a great one! I'll for sure be back!

It is a very nice hotel located in a beautiful town. The staff was extremely friendly and professional. The outdoor pool is very pleasant and well equipped.

We didn’t enjoy the indoor pool, the water wasn’t hot as it was supposed for a wellness spa. The pavement around it is very slippery so very dangerous. The water in the jacuzzi had a very strong chemical smell.

It is nice hotel with very friendly personnel. The room was with very beautiful view to the river and mountains from the balcony. We liked the open pool outside the hotel with comfortable furniture. The breakfast was good and variable, but if you come 30-40 min before buffet is closed there will be not so many choices, not enough of juice, bacon, fruits for all the guests. We liked the service at restaurant nighttime, very competent and friendly staff including bartender.

The hotel is old and rooms should be refreshed, some spots on the walls from luggage or shoes should be removed in a 4 stars hotel. The spa center also looks like old fashion, not so interesting for young people. Hope my feedback will help the owners to become there hotel better.

Arcos de Valdevez is a lovely beautiful city located along a riverside. This is an excellent opportunity to have a long walk or a bicycle ride with a beautiful view of a riverside with a varied landscape. The hotel is clean and great for a family trip. You can find all you need for your own rest and for kids, a playground, outside and inside a swimming pool, and a wellness center with a sauna. I love the breakfast, good choice on any taste and fresh orange juice.

The hotel is a good value, I didn't notice anything that requires a change.

My wife and I stayed in the Luna Arcos Hotel in Arcos de Valdevez for one night during a holiday in Portugal. The hotel is modern and quite large with free parking outside. It is a short walk across the river to the city. Our room was clean and comfortable with a great view of the river and town. Our package included a good dinner, where the service was excellent. We also enjoyed a good breakfast from the large buffet.

Nothing

Location, breakfast, bed very comfortable, friendly staff, pool outside . I really liked and I recommend to all my friends.

The only think I did not like was the coffee at breakfast because the taste was not good. I was expecting some brew coffee and more natural, not from the instant machine . breakfast time should also start at 7am and not 7:30am. please a little bit early the breakfast!

Absolutely everything. Hotel spotles clean, great location. Also swimming pool well maintan. I did massage which was worth the money so relaxing 😌 food and wine high quality. Service can't say enough... very helpfull staff on the reception. Restaurant staff brilliant. barman Tiago Marques exceed our expectations with cocktails he made for us. Hotel definitely worth the money. Small touches like chocolate beside the bed on arrival, balcony with amazing view to the river.... definitely recommend this hotel.

The swimming pool was nice. The bed was comfortable. The room was cool (yay).

There was way too much chlorine in the jacuzzi. It burned my eyes and made it hard to breathe.

Kind staff, nice facilities, good breakfast. The location is great, pretty close to the river, beach and walking paths. Quiet bedroom with a nice balcony.

There was a leak in the toilet. They fixed it but it wasn't solved. There was no power plug near the bedside table - actually there was one available behind the bed, which didn't allow to insert the mobile charger.

The majority of the staff was great. Facilities were great.

Breakfast - sometimes the food was not very fresh. Dinner - happened the same. Late Checkout - we asked for late check-out and was given to us just 30 min more. I know that sometimes its not easy because of the people coming and checking-in, but sometimes would be great.