I love the view of the castle, it is always nice and warm, clean, good coffee, good breakfast, they have amazing odorizants all over the public spaces

Again for my second time there the water in the pool it was cold. 1 year ago i visited and water was cold and i got as respose that it is 8 am and takes a while for the water to get warm, this time i was at the spa at 8 pm… water still cold. disappointing, next time i’ll consider to stay at another hotel in the area with half of the price since the spa isn’t a spa

The hotel is new and in a great location, all rooms having the gorgeous view over the castle. Also, great to have a great spa with the same view. One thing that stood out very pleasantly was the staff. They very king, talkative and looked very dedicated and proud about their job and workplace. Housekeeping, waiters, spa reception, massage, all very nice and dedicated people. I think that is a good recipe there to increase the chance of excellent service! :) All in all, I had a great and memorable experience at Werk! I had a question here in the form about quietness. The area of the castle is quiet after 20:00, so no concerns there. Another question in the form is regarding value. I had about 30-40% off on the booking, so that put it easily in a higher value for money bracket.

The hotel is simply amazing. Everything is perfect: the rooms, the view ❤️, the pool, the sauna. The food in the restaurant is great. The breakfast is very tasty and varied.

The staff at the restaurant could be a bit more aware that there are guests in there. When we had lunch there was a lady at the bar that was having a loud argument with a colleague in front of the guests (very unpleasant). I think it would have been better if they had the argument in the kitchen or in a private area, not in the middle of the restaurant. In the evening, the same lady locked the doors to the terrace while there were still guests at the tables outside, having drinks (about 1h before closing time), so we all had to go around the hotel and enter through the reception door to go to our rooms. All in all, it didn't affect the overall rating, as the place is amazing, but maybe something to think about in the future.

Everything except the following:

The lighting system: that cold light is not cozy, and most of the time it was too strong (in the restaurant and in the window area of the room) Also the AC system was kind of inbalanced, as there were places were it was too cold and places where the temperature was ok. In the shower, the water draining should be fixed, as the water was goind outside the shower, close to the hallway. Also, on the terrace of the restaurant, those table lights were too strong and the tables next to the grass should be moved a bit further, as the table was being full of ants that were coming from the green space. Other than that, the stuff sas friendly, mostly the reception staff.

The hotel is new and extremely clean! I don’t think I’ve ever stayed in a hotel with this much attention to cleanliness! The rooms are spacious enough, nicely furnished, fully equipped and the view is spectacular, no matter which room you book. The staff is really friendly and welcoming, they are always eager to help, with a smile on their faces. The spa area is not that big, but very clean and comfortable, the pool had a good temperature and wasn’t very crowded.

Only one negative thing to mention, the jacuzzi did not work the entire Friday afternoon, the water was colder than the one in the pool, and even after complaining about it nothing improved until the next day…. However all was forgotten thanks to the great overall experience 😄

Great location with great view of the castle. Clean and comfy rooms, very comfy bed. Breakfast was good. Food at the restaurant was also good. The pool and the massage was very nice and relaxing.

In the spa area a little attentions is required for the hydromassage tub and the wet sauna. The hydromassage tub water jet for the back massagers was not working, only a few bubbles were coming out and a bigger amount in one feet area (during the program). The temperature in the wet sauna was very low.

We enjoyed our quiet room with a very nice view to the castle. As we were travelling with our baby they provided us with a foldable crib which was already installed in our room when we arrived. The crib has an extra cost per night, but it was very useful. The SPA and pool area were not crowded at all. They have dedicated staff who collect the used towels so you always find free sunbeds. The food at the restaurant is very tasty and they have very kind waiters that provided us with a high chair for the baby at every meal.

Great and very unique location hard to compare with other hotels. Castle literally across the road and you can see it out the window from your bed. Rooms are well sized for double rooms. Room was nice, view good, modern setting. Hotel overall was very nice, pool/spa, brilliant restaurant downstairs (up there with the best in Romania). Staff very nice, plenty of parking (and free).

Had some issues with drainage/extraction in shower (extractor is motion sensor based - stopped after you leave bathroom which isn't the best design).

First of all: the location. From everywhere (room, restaurant,spa) you will be amazed by the imposing castle view. There are very few locations in Europe that can offer something similar. Because we were checked in 2 hrs later (exceptional situation) ,we had our rooms upgraded free of charge and a complimentary wine bottle. All personnel very polite and attentive to our family needs. Breakfast - very nice. Family friendly place. Excelent inside swimming pool, dry and wet saunas.

I got nothing

In front of the castle, modern, comfy bed, good amenities in the room, complementary water, chocolate, tea/coffee… good breakfast, sauna, swimming pool, jacuzzi , hot water, heater … staff are friendly and speak English.

The only thing that I didn’t like is the jacuzzi works with timetable, so depends on the time that you go to the swimming pool it might not be working :( So make sure to ask the reception the timetable before you go there ;)