* Extremely welcoming and friendly staff in the reception, they offered Arabic coffee during the check-in process. * The receptionist upgraded the King Suits to the Executive Suite for free enabling a bigger room with better facilities and access to the Executive lounge which offers light meals, drinks, and desserts. * The suite has a city view which adds a great flavor to the overall experience, providing a desk, small entry with 2 sofas, a dining table, coffee machines with capsules, and a minibar. * They offered a big plate of fruits as a nice welcoming gesture with chocolates and snacks in the minibar. * The breakfast buffet is amazing with a variety of cuisines (oriental, intercontinental) vegetables, fruit, drinks, wonderful bakeries, fava beans, beacon meat, omelet, super egg station, liver, fajita chicken, and many more... * The health club is world-class with many equipment and machines (treadmills, ellipticals, cycles) and many more... * The swimming pool is clean, warm, and big, it has many levels to cover all ages. * Hot and Cold Jacuzzi are available in the swimming pool area with many facilities such as showers, towels, lockers, etc...

* The breakfast buffet is repetitive every day. * The health club and swimming pool don't allow ladies to enter. * The on-site parking is limited especially at late night time.

My stay at Mövenpick hotel was fantastic. The hotel surprised me with a free upgrade to a spacious, clean, and comfortable room. The food was delicious, especially the Mövenpick beef burger that melted in my mouth. The staff was courteous and helpful, and I want to thank the receptionist Atheer Alharby for her excellent service. She was very attentive, professional, and friendly. She made me feel valued and welcome, and she even gave me a free late check-out option that was very convenient. I highly recommend this hotel to anyone visiting Al Qasim.

The welcoming atmosphere and comfort of the room The young ladies and gentlemen at the reception and registration desk were amazing Special thanks to Shatha and Ethar (if I did not got the name wrong) they were so kind, general and concern about guest comfort

Nothing indeed

The breakfast is good, I like it and fresh about the salad, fruit, beans and eggs, it is far from the lively street of the city and there are no facilities nearby, but the building is very nice.

The Wi-FI is very weak, And the location, but it nice for the business or family visiting. And the restaurant in the top no more options for the dinner and lunch, need more different cuisine like the French and Italian.

The hotel location Staff Quietness Cleanness Breakfast I would like to send my special thanks to Mr. Suliman and Mr. Abdulmalek for their quick response toward the maintenance issue. It is my gratitude to thank the hotel family for their free upgrade and providing services. The complementary was so nice. I hope to fix HD plug and I am sure they will do it.

Nothing.

Thank you for your hospitality, and special thanks to the reception team especially Mr. Bassam. I had a great experience and he was very helpful and kind. Thank you all

The rooms are modern and well furnished, the bed is comfortable and you get a wide choice of pillows. The facilities are well maintained. The breakfast buffet is good and the top view restaurant offers some tasty dishes from abroad. The staff is extremely nice and helpful, that is a great plus.

NA

Outstanding and friendly staff. Extremely welcoming and willing to provide all help - specially the reception staff. The two smart young Saudi ladies and the Saudi gents - specially Mr Bassim are real hoteliers with a definite future in the trade. I hope to visit again with family.

Breakfast was slightly overpriced, in my view comparative to the spread. I booked for one night (Inclusive of breakfast) but I extended for another night - surprisingly the price was higher and the WITHOUT breakfast.

Excellent location, clean, friendly staff except the gym body building guy

I met 3 clerks at the gym/pool area, one Filipino and one young Egyptian are nice and friendly, another body Egyptian building clerk was not friendly and talks in a bad way

The service was very pleasant and included many unexpectable things like free mini bar and complimentary fruits! Many thanks to hotel team!