Everything was new and spacious. The location was literally a few steps away from the city center. Surprisingly the room was very quiet. The bed was comfortable and the bedding lovely. I was appreciative of the coffee maker and the nice sparkling water. The bar area is very nicely designed and had several large lounge areas. It wasn’t very crowded at all, which was a bit unexpected for a city that vibrant just around the corner.

There really wasn’t anything wrong with the property or facilities. It was a little confusing with several entrances to the hotel and finding our way around. There are several elevators that made it confusing.

The staff at reception desk was a marvel: professional, efficient, adaptive for difficult situations and very friendly. Location is right near the historical center, in easy reach by short walk. Room was very clean and comfortable for sleep and some office work

Staff at the breakfast room was clearly not at their best: room untidy, crumbles everywhere, polite requests of elder guests waved away like nasty flies. I hope it was just a bad day. Breakfast itself was fine to me, though. Parking facilities are 100m outside on a ground level parking deck. Parking needs to be paid in advance, 8€/24h. Adjacent building is a former town post office and quite a maze for night entrance

Friendly staff, lovely lobby with pool tables, very clean, excellent shower

We ordered a luxury twin room suite … and I was really disappointed that the twin was a double bed with a TINY cot bed under the a/c unit. The room was cool and we couldn’t change the temperature other than turning off the air circulation machine I was too tired to complain …

Very nice interior. Well maintained and clean. Beds very comfortable, on the firmer side. Good location in the city center.

The staff I spoke to barely spoke any English. The hotel points you to scummy parking lot (check google reviews). Just avoid it and park at the large one that's like €4/day. it's a bit far (15 minutes on foot) and pay for it via an app without any issues.

Central location and less than 400 meters from The Speyer Dom Square, rooms were spacious and welcoming and staff were friendly and helpful.

Parking, the hotel has no parking so you need to use the city car parks, if you’re lucky then you get a place. The city charges parking until to 19.00 However you need to buy a ticket before 7am for a maximum of 2 hours.

The lobby is really a gem to look at, displaying quite a few pieces of art (not sure if the rainbow-inspired items are there for good or if they will be replaced when pride month June is over). The staff is very nice and helpful, especially the folks serving breakfast (which is a major asset).

Very clean, very nice staff!

The property structure was a little confusing because it’s within a mall. Also: the WiFi was terrible. It might just have been my room but I wasn’t able to work with the WiFi provided.

Location was excellent. Very close to the Old Town. We were there when the Christmas markets were open so those were nearby. Pet friendly and good sound insulation. The rooms were very quiet. I didn't even know there were many other guests with dogs because of how quiet it was in the rooms.

The welcome we received from reception staff wasn't particularly welcoming. No smiles or nice greetings. However the hotel location and comfort and breakfast made up for it. Parking costs euro 8 per night and it's across the road.

The unfriendly welcome

Great location and value for money

Couple minor points tbh … restaurant bathrooms were out of toilet paper which seems weird if you check it every day and the coffee machine in the room still had used cups in it and the coffee was missing. That tells me cleaning is not done either properly or on a regular basis.