Everything was perfect. The hotel is expensive, but what you get in return is absolutely worth the price tag. Highly recommended! A spacious and well-equipped suite, beautiful location, friendly staff, great breakfast, spa area with sauna - what else do you need for a dream vacation? Only giving a lower-than-perfect score due to the restaurant on site that was a real disappointment.

If you arrive hungry (and especially with hungry kids), please learn from our mistakes and don't count on the restaurant on site - rather, search on Google and you will find plenty of places to eat within a 10-minute drive. The service is super slow. Our kinds were super hungry on the day of our arrival, and we waited about 50 minutes for two portions of chicken nuggets that arrived cold - as if the kitchen staff intentionally waited for them to come out late. You also cannot have dinner there without a reservation, even when the place is half empty. Of course, we were only informed of that during check in. Very disappointing, especially since we liked literally everything else about this excellent hotel.

Well equipped modern gym, with access to pool and sauna. Didn't partake in the latter two. Room (213) in the new section of complex and quite some way from reception, bar, restaurant etc. lift and stairs required. Quite quiet. Staff all very well mannered.

You need to book for the restaurant ahead only to learn a buffet would be on the week I stayed because "over 300 people were currently in house". Menu didn't look bad. Took the option to eat in the bar first night. Bar staff great, a little less attention wise in the restaurant. Looked busy. Choose not to partake in the buffet ( a little steep at Euro 35-) instead using the bar menu. Food fine. Choose to eat out last two nights. Much more options within a 15 minute drive. Free covered parking also provided. Euro 25- for breakfast seemed also a little over the top, so skipped it.

i was at the Nuremberg toy fair for work - the hotel located 20 min away . we have rent a car so it was easy in/out from the hotel . its our second year at this hotel . its located at the forest like a hidden Jem . we've send to the hotel lots of good prior to our arrival and they kept all for us with no charge 2 -3 minutes a way there is a coffee shop and super market called Norma so we could but food and drinks

room service - more western food need to be available

Rooms, staff, and breakfast were excellent. Parking was very good as well. We enjoyed our stay at this location.

The hotel is a bit of a drive (20 min or so) to Nuremberg. We had intended to visit the documents museum, but unfortunately it was closed on the day we were there. Normal closing day is Tuesday, but this was a Thursday.... not the hotel's fault obviously, but it was dissapointing.

Swimming Pool - this was the highlight of our stay, kids love it. Location - somewhere near the forest and very true nature environment Breakfast - lot of options Room - expected for family size and the view from our room was great as it is overlooking on the river and Olympic stadium. Staff - very friendly and helpful To see our actual room and hotel's breakfast, please visit and subscribe to our Youtube Channel | Thirdy and Alli Channel | https://www.youtube.com/watch?v=tgkaAg--TNU

Location - it would be nice if the hotel can be easily access via public transportation

The room was great, overlooking the forest and big. Junior Suite, which had all drinks included (minibar and coffee). Breakfast was lovely and the location in the forest is beautiful. Nice Fitness area, Sauna and Pool. The only thing that caused a bit of an issue ( I work remotely) was the very slow Wi-Fi.

The hotel is located right next to the forest, which makes it a great peaceful place to relax and have a walk. Travelling with kids we also very much enjoyed a Biergarten with a playground and decent food and its closeness to the Playmobil park. The beds were really comfortable and the room can be made properly dark in the night, which helps a good sleep. The breakfast was really nice too.

The play area was children was very useful along with the swimming pool. Overall this was a very nice hotel.

The breakfast is a bit expensive for what is on offer. The savoury items should be restocked more often during the morning. Ensure you make a booking for the restaurant in advance, even on your day of arrival, be sure to contact the hotel beforehand if you wish to eat in the restaurant and not the garden area. This should be made clear on the website. Was nice food when we had a booking, but good to be aware

We received a very nice and spacious room. The staff was friendly and helpful. You can park your car for free outside. There is not much going on around the hotel since it is basically in the forest.

Our room wasn't ready when we arrived (later than the specified check-in time) and the bathroom floor was not properly cleaned.

Room was very clean, room service is quite quick (20-30 minutes depending on the dish), and the receptionists were helpful. The one who checked me in spoke in very good English and pointed me to all the important aspects of my stay. I took room service and ordered a Wiener Schnitzel which came quickly and was delicious and a good portion with side salad. I was tired and didn't think of a tip at the time so in the morning I wanted to tip on top of my bill at the check out but as I didn't have cash with me, the receptionist said they prefer me being satisfied with the service rather than accepting the money in any form so I don't need to do tip. Nice experience and encounter!

Spa and sauna could work longer hours, for example in the weekend till midnight and from 7 in the morning rather than starting the sauna from 12. I chose this hotel specifically to relax during my long travel across Europe, but due to traffic came at 21 and had to choose between room service (closing at 23) and spa (closing at 22). My personal preference, but perhaps more guests would enjoy longer spa hours.