The hotel staff was very friendly and helpful. The location was good, a walking distance to the beach. The hotel beach wasn't the closest one(approx. 10 minutes walk), The daily cost of hiring the parasol with 3 sunbeds was expensive (extra 60 Euro per day), however the beach was very good, with the access to the pool, gym, table tennis and restaurant, which is serving a very good seafood. The access to paddle boat was free of charge. Our hotel room on the 3rd floor had an amazing view. The hotel is a pets friendly and there were a dinning area outside, next to the swimming pool, where the dogs are allowed to be during the breakfast. The breakfast was very good, a good variety of local product, including fresh fruits and vegetables. The smell in the hotel is really nice:) We will definitely consider another stay at the Hotel Pigna in the future!Thank you!

The parking space at the back of the hotel is very small, however there are a free parking spaces around the hotel. The only disappointment was the local shop opposite the hotel , which is very expensive! I've been charged for a box of grapes(1/5 kg), 20 g of anchois, and 25g of stuffed peppers a £858.31!, after the error was corrected, I've still been charged a £31.58!, where the grapes only costs £7.90 per kilo(in the other shops around £1.99! I would avoid this local shop just in case;)

The location was fine, only a short distance from sea. Parking in private carpark was good but also plenty of free parking outside hotel. The staff were extremely friendly and helpful. Room was clean.

There was no tea making facilities in room as advertised, only a kettle but nowhere to plug it apart from on bedside table. Had to ask for cup etc, no tea or coffee supplied. Luckily I always take my own tea. Nowhere to charge phone but was sorted by maintenance man who brought plugs to connect to my USB plug. It was sorted quickly. The room could do with a bit of decorating but it was very clean. Overall, my stay was good due to the lovely staff. A big thank you to Erika in the restaurant who ran the place on her own brilliantly.

Man on reception was really nice and helpfull. It is better to reserve parking lot at the hotel beacuse streets are really narrow. Staff in the restaurance was very nice too. Beds are comfortable and rooms clean.

The private hotel beach is expencive. We enjoyed the same comfort for less and much closer to the hotel on the beach right across the street.

Parking in the lot or nearby. For free or low cost. Location! Walk to everything and the Bagno Felice was wonderful. Staff was so helpful and kind. Everyone was full of smiles and went above and beyond.

The air conditioner was a little loud but they know and will have repaired. Hard to complain since there is AC and it worked great. Got a family room with a lovely king bed and two twins but the twins were bunk beds and a little noisy. Huge room with a balcony and large bathroom. It was perfect for us. The minor details were not bad at all.

Not big, cozy, accurate, calm hotel, with own pool and restaurant. Parking available on site for extra charge, but there are plenty of space around for free. Far enough from crowds but close enough if you want to reach them. Reach breakfast, with good real coffee available:) Very helpful and pleasant stuff!!!

probably nothing

All the staff were super friendly, well organized. Our room was spacious with a big bathroom, which was a plus with all the beach/swimming stuff we had. Air conditioning worked good, I think you can leave it on even without the room key. Breakfast was also good, various selection. Once we went down to eat just before breakfast buffet closed, obviously there was no more scrambled egg left. They offered to make a fresh dish just for my daughter which made her so happy. Many nice restaurants in walking distance, all the Bagnos are just across the street and on, free street parking available. So locations-wise, almost perfect. We chose the hotel partnership Bagno, Felice, all the staff there were also super nice😆 food was good, we could charge everything to the hotel and pay later, so I didn‘t have to carry my wallet around.

The bunk bed for the kids seemed a little unstable, maybe a bit old fashioned I could say. My daughters were happy to sleep there but it was just my own anxiety it might collapse😂 I really appreciated how all the staff would serve the breakfast, but didn‘t feel too comfortable when I had to ask them for so many little things, separately, for so many times😂 But they were so friendly which made me feel even worse having to ask! After Covid I believe things will change… Bagno which was in partnership with the hotel was not the closest one- about 10-15min. walk. With the kids on the way back carrying all the stuff, it felt not so short.. there were parking spots so we could‘ve taken the car but having to park it back at the hotel again was just too much hassle.

Nice and clean hotel. Accessibility to a private beach but you have to pay 40-60€. Friendly staff.

The pillows were very thick.

Comfortable room and bed. Close to the beach and restaurants. Friendly staff. Good continental breakfast.

Area was quiet, we stayed 2 nights in viareggio and it was enough. Sun loungers by the beach were expensive, would not recommend for a long stay with kids

Very family friendly

Facilities are nice, is close to the beach and the service was ok.

Service was not amazing and the hotel is not close to the center.