If there were any little things that don't work, there was nothing that the friendly reception staff could sort out. For my needs the location was perfect. Half a dozen of restaurants and cafes in the same centre, solved any catering issues. The beds are firm and comfortable. The rooms are of the right size so that you can be comfortable.

A constant gripe that I have with many hotels is that the lights in the bedroom are dim, it is really difficult to see your stuff in the suitcase, etc. Regarding the surroundings, I found that there is no supermarket nearby. The Engen 1Stop convenience store only sells snacks and drinks (but no dairies or fresh produce, for example).

Loved how beautifully everything was designed - to the entranceway/ kitchenette, the bathroom with both shower & bath and the bedroom. It was neat, clean and comfortable. Also where the Inn is located is very convenient, within walking distance to the restaurants there, eg Spur, Wimpy, Mug n Bean, Fishways, plus petrol station. The carport leading to the entrance is also great for protecting car against potential hail, plus keeping you dry in rain. Inn is also just off the Warden Street offramp so you can be very quickly back on the N3 to continue your travels. The lady who checked us in was also very nice and helpful.

The shampoos and shower gels were in packets which you had to tear open. This can present a problem when tearing as it doesn't always tear evenly, then you battle to squeeze it out. Minor issue that didn't detract from our stay.

Breathtaking views of Platberg mountain and the little animal farm and beautiful gardens. Conveniently located for an overnight stay or weekend breakaway with all the comforts needed for a short stay. There is a bar fridge, microwave and kettle with usual tea/coffee, sugar and creamer sachets and shower gel, shampoo etc in bathroom. Wide selection, in walking distance, are restaurants for dining in or takeaways.

no seating places to relax outside the units

Facilities were clean and comfortable.

We were without wifi for 8 hours. We reported it, but when we went back to the office when it still didn't come back on, we found the office locked (at 17:00). The lady working at the office didn't bother to find out whether the wifi came back or not before she left. I had to buy data for 3 people and it was annoying because its supposed to be included. When we left, there was still no wifi.

Every one on site was so friendly assisted with check in helped with parking. I forgot some items and they were kept for me for 3 weeks they greeted us at 7:00 in the morning with a smile to return my items The rooms were huge and super clean we were allowed to take our dogs with they were accommodated as well as what we were the bathrooms were so comfortable and everything was easily accecible

Good value for money, it was spotlessly clean and everything worked. Great location for a stopover.

Nothing, it was perfectly fine.

Service was so friendly, rooms where clean and so comfortable. We can highly recommend it for a stop over. Being right next to the freeway you would think it would be noisy this was not the case. Views are off a mountain very pretty.

They just need plugs by the beds for charging of cell phones. For winter months they should just add electric blankets to the beds.

The place was spacious clean and comfortable. The desk clerk on duty was vry helpful.

The place is hard to find directly on Google The parking is only secure with a security guard

Tidy, clean, aircon, friendly staff, close to good restaurants. I would definitely stay again if security is made higher priority.

I would really like to see more visible security or trelligates on the doors. The entrance to the accommodation area is completely open(no controlled access) so anyone could walk/drive in...including someone who may have had too many beers at the Spur which is extremely close by. There was also no latch on the door (it had broken off and was never replaced). With the crime rate in SA being where it is, security is everything.

The Mountain Inn was the perfect stop over for our journey. Perfect location. Safe. Quite. With very good eating places very close to walk to. Staff very friendly and efficient. Parking at the door. Thank you Malcolm and Jean

For us nothing keep it up