Staff were incredibly friendly, efficient and helpful. Felt welcomed from the Car Park to our room!. Restaurant/breakfast staff were amazing. Housekeeping staff were super helpful. Happy to assist where needed!

Would have liked to have net/mesh curtains or blinds on our ground floor room windows. It was either block-out or free for all to look in from pool side. Had to close block-out curtains in day to change, couldn't use natural light without being fully exposed! Would like water for room, tap if safe or filtered/ bottled - jug or bottle in fridge daily. When used cup was taken away for cleaning, it wasnt returned. At busy check-in/out times, would be great if duty manager could assist reception, battling to handle 3 or guests at a time when duty manager is MIA.

I had my two-year old daughter who is extremely busy. The staff accommodated her and us so well. They also made extra effort for my dad's birthday - it was special to him especially because it was such a big surprise and appeared so naturally from the staff. Big shout out to Lindi for being a Champ!

Welcoming at the reception was excellent. Few mins I checked in. Friendly lovely staff. In my room the Garden view was therapeutic. Comfortable bed, clean white linen and pacious room. Breakfast was superb, delicious and fresh. Outdoor dining completed the whole set up. Prompt response from the waiters. Hospitality rating is 10/10. They are not threatened by load shedding, they have smart backUPS. It's conveniently on N12. Willows is the best.

Nothing!! All was well.

everything was so perfect ,friendly staff we got at the reception area ,they gave us warmth welcome and the guy who was working at night when we arrived after going out at night was so friendly and helpful.not forgetting their breakfast wow it was so delicious....i fully recommend

Lovely pleasant scenery over looking a country estate. The rooms were super clean and the bed very comfortable. The breakfast omelet the chef prepared was perfect. Loved the music at breakfast. Service was great as well. I also made a special request regarding an issue I had although there was some initial internal miscommunication, the issue was resolved very professionally. I was very impressed with that.

It would be nice to incorporate more vegetable side dishes for the breakfast. A mixed veg or baked beans would have complimented the chefs omelet quite well. The bathroom was a bit outdated but very clean

Breakfast excellent omelette was tops breakfast well organise

Honestly ur beds was not the best regarding sleep but because i sell beds u need more comfort foam beds but overall was a good experience our stay

The breakfast and the room was spacious. The fact that they were honest and told us that that were not halaal. Overall staff were warm and inviting. Pleasant staff.

Bathroom was fine.Except didn't like the shower head.Was a bit small.

I liked everything about this hotel. Staff were friendly and ready to assist, especially the manager on duty that day. Looking forward to staying with you soon.

The choice of DSTV channels was pathetic. Please subscribe to another bouquet with more sports on offer.

Very friendly and helpful staff. We enjoyed our stay. It is spotless and rooms are comfortable. Would definitely recommend Willows to everyone we know.

Maybe have a look at the shower heads?

Nice clean and Welcoming Hotel. Staff friendly and helpful. Parking was great. Food is excellent. Location is convenient, close to all amenities and a nice restaurant within walking distance.