Spent 9 nights here for a sporting event. The hotel was excellent. Concierge staff went out of their way to assist with anything & had reasonable english. Bar/lounge staff had limited english. The lounge was very comfortable. While I didn't use them the sports and spa facilities looked excellent. It is adjacent to a good supermarket & shopping complex with many places to eat. Search out the square at the back of the complex on the ground floor (left at entrance as you go across from the hotel & follow around staying left. Take side shoot from column six and turn right towards end and it opens out onto the square.) The restaurant at the end of the square was airconditioned and excellent cook at the table for noodles, meats & rice paper rolls etc. Worked out to about AUD20 a head. Korean BBQ on right hand side in square was also good though not airconditioned and about the same price. Give the italian place on the left a big miss. Concierge also recommended an excellent Korean BBQ about 500m walk away over the bridge - https://naver.me/5nP1vBuU. The breakfast buffet is excellent though as I'm not a big breakfast eater, with the supermarket nearby I ate in my room most mornings. Made having a beer in the bar with friends in the evening more affordable. The taxis organised by the concierge to the event, Sangnum Market & The Seongju Temple (worth a visit) were prompt and cheap compared to Australia. The hotel has parking but really at the price of cabs I wouldn't bother hiring a car. (Airport transfer arranged by concierge was 50,000KRW to Busan. Next time I would do same to get picked up at airport - Bus to Changwon 8800 & taxi from bus stop to GMAC was 5000) Working out the Kakao T app made getting cabs back to the Grand Ambassador easier. (Once you register, book taxi, general request, swipe right at payment & choose pay driver.

Very little that I'd criticise. Bar drinks are a little overpriced for draught beer would be about the only thing. Other than that it was an excellent 9 day stay.

breakfast was ok. I ordered room services for Korean cuisines. it was little salty but delicious. Big shopping mall is located right next to this hotel. Bed size is really spacious. I highly recommend this hotel for this point.

Clean condition was not that good as 4 stars hotel. Broken pen and light were found but fixed immediately. Bath was big but not that clean. I think it is genuine reason for its configuration.

The hotel is so beautiful and the staffs are hospitable

location and cleanness

overpriced and extra charges for sauna etc. all overpriced

Restaurants close by in the shopping mall

breakfast only roomservice due to covid but not very good and tasteless. Airco unit very noisy and temp control not accurate. Shower buttons not holding their position. Desk very low and chair too high so sitting on desk almost impossible. Had to bring your luggage to the room yourself

comfortable bed

hotel and staff great but the breakfast was very expensive as was the evening buffet so didn't sample either.

Close to mall.

Cold.