Location: Good, it isn't the near to any subway but it is 2 minutes away from the nearest bus stops and it is also within the Hwaseong fortress which was pretty cool. You can visit the whole fortress without even leaving it! Staff: There was only one lady in the counter and she was kind Room: Very comfortable and it has it's own air conditioning as well. It even had those mechanical massage chairs (I didn't try it though) It also has a computer for some reason within the room. Cleanliness: 9/10. Bed was clean but just some of the cabinets or furniture were just a bit dusty Washroom: It was clean and it even has a bathtub. The shower was also detached from the faucet which was neat. It has shampoo, conditioner and body wash There is also a self E-mart convenience store at the lobby. I would go back here again

I came on the time when some areas of the hotel was under construction. I could notice that the construction workers were doing their work on the room beside me and they were making huge noises. Luckily the staff was very helpful and she told the workers to be more silent right away. The amenities provided are beyond my expectations! The room is huge comparing to same accomodations around the offered price. I enjoyed my stay at this hotel so far :)

Noises. It could've been better if they could shut the whole floor IF they want to do construction work on the floor rather than still making the floor be operating. It was a bit uncomfortable

The location is fantastic. Basically 5 to 7 minutes from the fortress and close to lots of small shops in the inner streets as well as restaurants. The bed was amazing and so was the bathroom. They supplied a lovely bathroom set with lots of toiletries, they even give you bathrobes. I was very happy with the room. It was very spacious and illuminated. There is also a 24 hour self service shop and a lovely coffee shop literally in front of the main entrance. You can also access the lovely cultural center through the back door.

They need to give a good hoover and deep cleaning to the carpets in the common areas. They were quite dirty.

The location is right at the historical fortress of Hwaseong enable one to tour the city leisurely within walking distance. The room facilities n amenities provided were excellent as I was upgraded to a room with balcony. Many cafes n eating places were available.

Counter staff not readily available at times, but is very helpful. Breakfast closed too early at 10am as in just Korean hotels. Would be good if it can be extended to 11am.

Amazing location. Walking distance to Hwaseong Fortress as well as the traditional culture center, suwon museum of art and suwon hwaseong museum. Room was cleaned and exactly like the photos. Afternoon staff didn't speak to us when checking in but staff at night and morning was very helpful when we asked some questions.

There was a smoke odor in the hallways around night time, but once inside the room you couldn't smell it and in the morning it was gone. Breakfast had very limited food options but they were tasty and the lady in the kitchen was very kind and friendly.

Mixed style Breakfast was $10 Korean, Rice meat and side dishes. Fruit. cereal. Toast, tea and coffee, The cook was lovely. The Location was wonderful, the views were limited but enough. The building had Lifts. There was a great selection of coffee shops and bakeries and meal options.

The Taxi drivers in Korea cannot read Korean, and rip you off easily. There was no metre, cost should have been about 7000w but was 10000w it is cheap but it is the ethics.

I loved it so much I extended my stay. Very big room and comfortable bed. Has everything you need and they refill everything upon request. The door has a lock on the inside. The location was really beautiful; it was next to the cultural center and the old city gate. Also the bus station was within 3 mins walking distance. In 10 mins walking distance is a very nice street with caffees and restaurants.

There was a washing machine but no dryer, so I had to hang my clothes in my room to dry. But the staff was super friendly and tried to help me as much as possible!

The hotel is in a very good location for sightseeing and restaurants. The room was clean and with adequate space. We had the junior suite with a balcony. There was a clothes dryer in the room. There was also a computer in the room.

It was advertised to have a double bed and sofabed, but there was only the bed. The room was quite dark. The bathroom was open plan, so no privacy if sharing with a friend.

The location of the hotel is amazing, very close to the fortress walls which are beautiful when lit up at night. The staff were very helpful and friendly and spoke good English. The room was very comfortable and clean.

Nothing.

The staff were very polite and helpful, and the atmosphere in the room was very nice. The location is great, a plenty of historical places nearby. A comfortable place to stay in Suwon!

Only one minus could be the view from my window but that was not a big deal