Attention to detail and friendly staff, very wide bed, big room with big terrace. View of the sea.

The elevator system is insufficient, often there was a queue of guests waiting. The coffee in the breakfasts is not good, we suggest to install other type of coffee machines. Toddlers with nappies were in the pool which didn't seem very hygienic. Entertainment shows could be better.

Lovely hotel that is close to the beach, Rock of Ifach and local amenities. A walk of 20/25 mins to the Old Town of Calpe and main shops. Great facilities throughout. We are cyclists and there is really good bike storage in the basement with a pump to inflate tyres.

Entertainment in hotel lobby goes on too late, often to midnight which resonates throughout the rooms above. Surprising for a family hotel. Also, minor point but breakfast staff before the 8am start, rearrange chairs in the restaurant by dragging the chairs across the floor. This again resonates throughout the hotel, waking those up who don’t plan on having an early breakfast.

Even though we do not like big hotels like this we booked it for our winter stay. We did not regret in the end. Very good food (lots of healthy options). Friendly staff (especially the ones at the restaurant). Indoor pool which is heated and in winter a big asset. Pool outside bit cold, but nice area for sunbathing. Even though the beds looked a bit old, they are very comfortable. We also liked how the hotel is situated as you can walk basically everywhere. Beach is about 5 min walk and eateries and shops are around the corner.

One thing you need to know is that the hotel offers entertainment. Make sure you stay above level 3 as otherwise it will be very loud up until 23-24.00.

Room clean and spacious but tired looking. Breakfast and dinner - plenty of choice of food, enjoyable. Staff very helpful and pleasant. Lovely location.

Our first room was on floor 1, there was entertainment which continued until 11:45 which was very loud. I asked the staff the following morning if we could change rooms as there was entertainment on every night, we were moved that day to a higher floor where we could hear no noise. Our original room did not have a second inner door which would have deadened the noise.

Pretty much perfect. Great breakfast (which isn’t always the case in hotels of this price range) and ideally situated. Pool is pretty much as pictured on website which is cool. Benniconnect have a direct shuttle there which, if direct, is roughly an hour to the airport.

Nothing really. I mean the late check in time was a little odd: we didn’t get to check in until 3.30 and that, apparently, is early. But really, that sounds a little mean given that the hotel was excellent overall.

The pools (indoor and outdoor open all year round) are great, the indoor one is well-heated. The good quality breakfast buffet offers a wide range of options, including English breakfast. The rooms and bathrooms are spacious and comfortable, having a proper bath tub is definitely a bonus. This is much better than the cramped condidtions of many modern hotel rooms and bathrooms. Other positive aspects are the location near the beach and general friendly atmosphere. We also appreciated the reading room with a little international library.

The jacuzzi was sadly out of service. Being a regular guest, I noticed that the jams and marmalade, which now come from dispensers, aren't particularly appetizing. Though parking is free, there are only very few spaces belonging to the Hotel; most guests have to park across the road, where there is a public gravel parking lot.

I stay at the IFACH because it’s the friendliest hotel in Calpe which is vital for me because I travel alone. With such friendly staff I never feel nervous about sitting at the bar or using the restaurant on my own. Nothing is too much trouble for the staff. The rooms are spotless and very comfortable. There is great variety of food in the restaurant. Something for everyone

The hairdryer in the room was awful.

Very nice hotel. Big rooms. Superb view from the 13 floor. For me the location was perfect, 5 min walking distance from the 2 main beaches. 25 min walk to centrum of Calpe. Restaurant had not to much options but all was very tasty and well presented.I enjoyed the food.

Restaurant could offer more vegetarian options. Most of the staff was OK. Normally in Spain people are naturally kind but at this hotel here was a 'not natural kindness' feeling. Also most of the male waiters were not kind, even rude.

Everything. We have been in the hotel for private functions before but never stayed. An excellent hotel and the room was beautifully clean and comfortable. The foyer looked lovely with the Christmas decorations. The buffet restaurant was great with many choices for breakfast and dinner. We stayed for two nights but would have been quite happy to have stayed for longer. The staff were extremely courteous and careful with hygiene and tested the guest's temperature as they entered the dining room. Although there weren't too many guests we still enjoyed some good entertainment in the evenings. Fantastic underground carpark and although we had to pay 12 euros extra per night, we thought it was worth it for the extra security. The location is fantastic, really close to the beach and promenade. Would highly recommend this lovely hotel.

Nothing.

The room was clean and very spacey with a nice big balcony and a great view of the Mt. Ifach. The Breakfast buffet was huge with lots of good food and a chef to make omletts.

Sometimes at rush-hours for Breakfast and Dinner, there were a lot of people who wanted to go up and down with the elevators and there was almost a queue and many elevators were already full when stopping. Small Issue but everything else was very nice. :)