Good central location close to city. Secure parking in nearby garage for our motorcycles. Room was large. There was some building work going on at the time of our stay, but thankfully it was not noisy.

It took a while to book us in and there were 2 large parties of guests (1 of school children & the other more mature travellers) also waiting - it was a bit chaotic. Breakfast the first morning was fine, but the 2nd day was a nightmare, with the 2 large parties all trying to enter at the same time. It would have been better if a specific time/area was arranged in advance for larger groups (& other guests advised). We went back to our room for a while & then had breakfast a bit later.

Centrally located, helpful staff.

1 No complimentary water. 2. Had to pay € 2.50 for a 33cl bottle that cost € 0.40 cents in super market. It would have been acceptable, but 3. There was no notice saying water wasn't complementary. 4. Sadly we had unruly drunk guest next door who woke us up at 3 am in the morning and continued for sometime. 5. Hotel accessories just one each for a guest booking of two!

we always stay here as it’s a great location and good hotel with excellent breakfast facilities. we’ve stayed in the old part this time snd the amenities are quite dated compared to the new extension. staff are all excellent snd great parking for hotel for 13 euros

the old part is dated especially the bathrooms as it’s awkward to get into the shower over the bit of bath which is exposed

The location is excellent... 5 minutes from Plaza Mayor... The room is big. Very kind reception. For the ladies, there is shampoo, conditioner, skin cream, and a hairdryer. There is also a toothbrush and toothpaste.😁❤

I didn't like the shower, which was hanging crookedly and couldn't be adjusted. But I took a bath in the very warm bathtub.

It was clean and had everything needed for comfort plus the reception staff were. Kind and helpful

The only thing we did not like was the garage the spaces were so small our car is a Honda jazz which is a small car but the post scratched our car even though there was padding on the posts this space was not fit for use

Location was good for majority of city sights and attractions. Also little square adjacent to hotel had some pleasant little bars. Parking deal with nearby car park saved us 10€ on 2 nights parking. Shower was really good with lots of HOT water! Beds comfortable and cosy.

Shame no night bar for "night cap" before retiring!!

Location, availability of car park nearby reasonably priced. Larger room than some, with separate bathroom - nice facilities. We added breakfast which was nice.

Breakfast room was chaotic with probable tour group in there first. We were told available from 0730, had to wait for table. Insufficient staff on shift to cater to clean up and reset tables, refill food areas.

The rooms were comfortable and well set out. The staff were very obliging and cheerful. Location was great with close access to all tourist locations.

This is a good hotel, but we were surprised to find the hotel charged E6.50 each to store our bikes. Considering the storage was just in a locked stairwell this seems somewhat excessive.

Everything. Big room, very clean and smell good. Very nice people. Great breakfast with different chouces. Great location ( went to every single place on foot). Parking. So no worties with the car. So, really amazing experience with you guys. Love frkm Portugal. Me and my boyfriend loved a lot our stay

Leaving 😪

The room we had was at the top of the building , the view of the city was incredible. The decoration of the hotel is beautiful and interesting. The owner is friendly and helpful. The breakfast room is in the basement and amazing. Parking close by with a discount. Make sure you park first as the hotel is in an alleyway not accessible to cars.