The staff is exceptional, thank you to everyone from reception, valet parking, breakfast, beach pool bar, SPA, dinner, and housekeeping, for our stay. The room was so clean and comfortable. The sunbeds are so soft, the attention to detail to have extra large pool towels is wow. Great food all round with reasonable prices on the premises. Good location for key beach attractions and in the end not that far from Palma. The pool is gorgeous. Facilities top. Ultra comfy hotel. Simply an oasis. Equally, the small touches of giving you water and towels for the beach was great.

There were some days when all the pool sunbeds were taken, perhaps adding some more would help, given the price point of rooms it shouldn’t have been an issue, even if it may require a bit of outdoor redesign. Also the umbrellas are fixed so you can’t rearrange the shade without moving the chairs around.

I was completely blown away by this incredibly chic boutique hotel. Located in the heart of Satanyi, its within close proxomity to the stunning beaches and walking distance to restaurants, bars, shops, markets, homewares stores etc. We only had two days and I wish we had booked more. We stayed in a beautiful suite , we dined under the stars in the courtyard, the pool is super clean with super comfy day beds and the bar serves fantastic local wine and the team make an awesome martini. Every touch point is so well thought out. You won't want to leave , we certainly didn't.

There is nothing to fault

fantastic property with amazing location. the hotel itself is flawless. one of the best I have stayed in. from the rooms to the pool. the library and the spa. all touches so considered. a huge amount of details has gone into it

some of the guests are rude and snobby. the staff work exceptionally hard and don’t deserve to be treated like that. was very obvious from the Germans.

The staff went above and beyond to deliver exceptional service. As just one example, our flight in was delayed and they kept the kitchen in their Ocre restaurant open almost an hour later than normal just for us. Any issue / request was resolved quickly and proactively checked up on - the night manager Juan was particularly helpful. The entire experience was full of small touches and gestures that really set the experience apart from any 5* hotel we’ve stayed in the last 4-5 years. This is what a true boutique hotel should be. The design of the room and the hotel are spectacular - we stayed in a suite and it was well worth the money. There are only about 30 rooms and it is adults only. The outside pool area is beautifully put together and there is space for all rooms to have sun loungers… none of the dreaded fighting / early morning race to get one. The spa facilities were in a separate building and our massage experience was very relaxing. Overall a 10/10 experience! We hope it stays this way as we will be back.

Nothing.

From the time of arrival at the airport with an arranged pickup, reception, to being shown our room, welcomed at the restaurant and the friendliness of ALL staff wherever on the complex we were made to feel at home. We had planned and for relaxing, no activity week, doing nothing and that is what we got. After only a few hours it seemed the staff knew who we were and met all our needs - we didn't lift a finger - BRILLIANT

Having to come home

The hotel is so so beautiful - the reception area, the rooms, the courtyard, but especially the pool area - just amazing. Everything is perfect! People are so incredibly nice and go out of their way - very special. It was my boyfriends birthday and everyone knew and wished him a happy birthday! And he got a brownie at breakfast - so kind. We never wanted to leave!!!

There is only 1 evening restaurant - which is only indoors and it’s quite fancy.. We wished you could just have a simple dinner in the courtyard or by the pool! Especially because the village itself is quite boring.. Also (not the hotels fault) - the other guests are very snobby and look unhappy most of the time - which is a shame when you are in such a beautiful place and being helped by so many nice people!

Excellent breakfast though the service area was crowded if more than two or three guests were attempting to get their fruit / juice / water/ croissants at the same time . A brilliant location for the Santanyi market on Wednesdays and Saturdays . And for the restaurants in the main square.

We were disappointed that we were unable to make a reservation to eat dinner in the outside courtyard restaurant other than on the first night of our three night stay for which we had booked prior to our arrival. Perhaps the hotel should consider giving priority to hotel guests before accepting bookings from non residents.

I don't know where to start because my stay with Can Ferretta was one of the best experiences I've had. They are not 5 stars for no reason! Let me start by saying from the very beginning everything was top notch. From checking in to checking out everything was smooth and simple. The staff are extremely attentive making sure you are comfortable and that all of your needs are being met. Sabrina and Irene made our stay very pleasant. They were so helpful, especially when my wife needed medical attention. They were able to contact a doctor to come see her at the hotel room instead of us having to leave to search for someone. We will definitely be recommending our friends/family to stay with Can Ferretta. We cannot wait to come back!

I cannot think of anything negative. Everything was wonderful!

By far the most aesthetically appealing hotel I’ve ever stayed in, Breakfast was a la cart which is great, but the portions left something to be desired. I would recommend ordering a few dishes, there is a wide choice of food and the coffee was amazing.

No free water, whilst sitting by the pool. Rooms are not sound proof so any movement outside will be heard.

Exceptional facilities, restaurant, spa and pool. Staff and service were excellent.

The rooms were very warm and the air conditioning did not allow for cooling, apparently because it was the beginning of the season (April). When asked, guest services brought a fan instead, but it still meant having to have the window open all day and night to cool the room down. Both our room and our friends rooms were very warm even at night, and keeping the window open was not ideal since the hotel faces a relatively busy street and other guests would smoke outside our window.