We stayed there as a family (2 adults & 2 kids) as a last minute booking since our previous hotel was a nightmare (dirty linen, bedding and carpets in room). Host supported us to check in very early hearing our plight which we really appreciated. We stayed in Yensfield for 2 nights and staff was very helpful. Food was okay and their vegetable patty was yummy (bit spicy) Kumara (the gent runs the pastry kiosk in front of the hotel) was very supportive and ready to help at any time. Room was spacious and beds were comfortable too. both beds are queens and clean bedding were provided. Hot water was available and staff provided water ever morning. Kettle and coffee/tea was in the room which was appreciated by us. Manager provided a heater as room was pretty cold when we arrived (due to Nuwara Eliya weather) you can order breakfast and we had both days. Kumara and the manager tried to make it the best they can and we enjoyed it. The place is not romantic, but good to stay as a family. Kumara took our daughters to the carrot patch and let kids to pull them to get an experience and kids enjoyed it much. Thanks team for taking care of us during our stay.

Nothing particularly

I liked that even though the room was cold, the staff helped us with the heater. The blanket was nice and heavy and the shower was great and hot. They cooked breakfast for us at 4 am to take on a journey to Horton Planes. This place is not the most comfortable, but people working there are doing their best to make the stay comfortable for you. Thank you very much, Team!

It was cold in the room, but the heater helped us a lot

The host is a real nice person, the staff are all helpful and kind The room was of a good size with a good view They made us a free of charge breakfast (a really good one) The location is good and u can easily take buses from the hotel to anywhere in a real cheap price

- It's cold up there and the room doesn't have AC, but they did provide us with extra clean and warm blankets. - The wifi signal is bad - They don't take visas, only cash - No elevator but they do carry your luggage 🧳 - The bed is old, it keeps making noise whenever u move so if ur sleeping next to someone except to wake up each time he moves

Rooms are very comfortable new and modern appliances are installed. Really good food staff and the location is amazing. Highly recommended for anyone. Rooms are extremely luxurious.

Simply there are nothing bad. Everything is more than expected and worth far more than the price.

Condition of the rooms and facilities are great. They were above the expectations. Location and view from the open area are best. Located by the hortain plain road. Friendly manager and staff. They provide whatever the required facilities. Newly built place with lots of modern options (lighting, security). They are at level of a 4 star hotel.

The place was excellent, friendly environment, service was fast and amazing. And most importantly, the food was very tasty. I highly recommend this place.

The staff was super helpful and welcoming. They prepared us an amazing breakfast and sandwiches to go at 5 am, because we were leaving early to Hortons planes. The room was good, especially given the reasonable price.

If you are looking for a place to relax well this is the perfect place to go for. Everything was in its best quality; cleanliness, facilities, friendly and polite staff, quick service were at its best! We ordered dinner and it was tasty and served with a proper set up at the room. A modern and comfortable setup with a spacious room. Worth the money.

This is one of the hotel that you get perfect service, clean rooms and excellent breakfast. I highly recommend this place for stay in Nuwara Eliya.

No complaints

The location was nice. Mountain view and many things highly recommended 👌