The room was super clean and it had everything you needed for a comfortable stay, including enough pillows, easy to reach sockets for American and European plugs, and a shower with hot water that worked perfectly. The food was also very good.

Customer service could improve substantially. All employees seemed to be in a bad mood, mostly at the reception but at the breakfast restaurant too. They are not solution-oriented nor care to treat clients with a smile or a good attitude. The hotel is beautiful, but the experience is ruined when staff isn't as friendly as the nice surroundings. I didn't have any particular issue, but just it was like a general sense of annoyance. I would still return, it is a nice hotel, but this should improve. Also, the beds are all in good state but they don't provide good rest, for some reason. Heard the same from colleagues staying in the same hotel. Perhaps both hard and softer pillows can be provided, or have harder mattresses.

Staff went extra mile and helped us to reserve bus to Albina (it costs 100 SRD, taxi would costs about 100 USD). It was nice help, as Surinamese public transport is not easy to decipher on your own. Breakfast was really great, we needed that after a week in the rain forest.

Kindly allow climatization to go past 23 degrees. It was too cold, we have to unplug it from power to survive the day.

I love that that Eco Torarica was in the art of the town. The food was to die for especially breakfast it was top notch 🤤

I love everything about this property the location the food the staffs but except for 1 staff that would be Miss Beverly I think she has bad customer service & u can feel tension wen dealing with her she was too difficult to deal with but everything else was beautiful

The location, free access to sister-resort next door

Not a lot to do unless you’re going next door to the Torarica resort. I arrived early because of my flight but wasn’t able to check in early unless I’d pay extra. I was also leaving on the middle of the night so I didn’t sleep in my bed at all. Basically, I was only there for 1/2 of day and paid a lot of money for that plus spent money at the pool restaurant next door (Terorica resort)

The location, gardens and breakfast where nice

that it is not integrated to the river and the mangrove of the shore. It is nice, but the absence of facilities makes it too expensive for what they offer.

Best part is when you book at one Torarica property, you can visit and eat breakfast at the other two! It’s also Close to the tourist street. There is a bar with a river view also which was great to sit and watch the river. We ate dinner there by the river one night and very much enjoyed it

Clean room and comfortable bed. Quiet area close to the city. Friendly staff and always a guest around who we happen to know...

Fruits on breakfast were not ripe. Were those even local produce....? Bathroom could use a rack to hang out the towels to dry. The washing line is usable, but a bit annoying in the middle of the bath room

Rooms with a good confort, with coffe maker and refrigerator. The breakfast was perfect, The restaurant, the food and personal were great. It's really a grate place, a grate Hotel. If you come by business or familly vacation is a good place.

nothing to said.

The breakfast is very good and delicious. The location is A plus location.

More parking space for the rental car. sometimes we had to park outside the gate

All went well although I noticed that there were a few lapses in the prompt replacement of dining room cutlery and food supplies at breakfastP

The supply chain at breakfast could have been a little better