The room was very pleasant, clean, comfortable and had all the necessary facilities including its own bathroom with shower. The location of the Hotel Dufour was very good, in the town centre and near the old town. It was a pleasant 15 minute walk to Biel/Bienne railway station and there was a frequent trolleybus service to and from the station. The breakfast was excellent and very tasty with a good variety of drinks and food which were plentiful. The hotel also had its own excellent Indian restaurant with an impressive variety of food which was very reasonably priced.

I can’t think of any aspects which could have been improved.

It is in a good location, there's tens of restaurants and they have their own too, which I sadly didn't had the chance to try except for the breakfast. There's also a fitness club with swimming pool and sauna, bars, a bunch of stores selling all sorts of things and the public beach on the lake of Biel is like 15 minutes even by walking. The train station is close as well, my meeting was in another city but it wasn't a pain to get to there. The room was tidy, the staff was nice, checking in and out was fast, they have comedy central in German... I'm also happy for the breakfast, they had a good variety of a bunch of things I love. If I'd happen to stay in the region in the near future, I'd choose them again without hesitation.

The only tiny inconvenience was the shower, the door wouldn't close in any angle I tried so after showering I had a spot to dry up.

Very central hotel in a building close to the old city as well as the commercial streets. Close by you can find several restaurants and main sights and funicular are available. It is around 10 minutes walk to the train station and 15 minutes to the lake shore. The room was good in a higher floor with many windows but it was quiet at night. Nice staff. Good wifi. Breakfast correct.

Excellent customer service and addressed any issue we had

Breakfast choices could be improved as very less options were available

Location in old town was good and within walking distance of railway station. Bedroom was of required standard. Breakfast was as expected.

Everything was fine.

Good value. Friendly. Very clean. Ideal for no frills.

Friendly staff, close to the old town and bus network. Dog friendly 😊

Hotel is as expected. Quality-price is OK. All was clean as expected. Just the place seems to be old but it as described.

No wifi. I was not offered any alternative when i asked to one of he staff. But the worst and the reason i wont come back is one of the staff member. One lady who was furious everyday i had to ask a question. She was extremely unpolite. The breakfast was terrible. I was 3 nights but i had jsut half of the breakfast in my first day and i did not want to finish it or to come back next day. It was just disgusting. i was offered a coffee and some pieces of cheese that were frozen, hard and dry. Just not edible.

The staff serving the breakfast are nice.

The pillow is really bad. Besides, the bell of a nearby church (I guess it is a church) even rings at midnight.

Convenient parking nearby, but appeared not that easy to get a parking card.

The hotel has clearly seen better times.