Freshfields Hotel

The food was a gastronomic delight and always well prepared. Overall the facility was fantastic, especially the garden area which was extremely beautiful, well-appointed, and serene. And the staff was great, very professional, and accommodating. They went above and beyond to bridge any language barriers and made notes to make certain I received any assistance I might need even between shifts. The rooms were relatively soundproof. I was directly over the spa area and only occasionally hear a muted laugh from the area below. The sound I did enjoy was the melodic sound of birds in the morning because it was in a forested area. The bathroom was phenomenal! The soaking tub connected to the hot springs over which the hotel was built. It was deep, relaxing, and long enough to float in, and had automatic privacy shades. The bidet was top-rate! The darkening shades on the window worked perfectly! Very large room. Didn't want to leave!

My stay was too short!

Room is big and clean. The property looks well maintained in the public areas. The staff is friendly. It feels like an oasis in midst of a city.

It’s a bit far and away from the center of town. It’s not located in an area where you can just walk outside and find eateries around the neighborhood.

Very relaxing environment and I love that you have your own hot spring in the room so you can enjoy anytime. It is very clean and tidy. Staff will refill everything and clear the trash everyday of your stay.

Reception didn’t feel like welcoming but the room attendants were all quite nice and helpful.

Both breakfast and dinner was spectacular. Their spa the best in the city as it has both indoor and outdoor pools. Loation in a quiet scenic area. Their zen garden with gold fish delightfull. Clean and comfortable room. We loved it so much that we came back for another stay at the end of our vacation.

They upgraded our room to sea view and It was soo cozy and the bed large and very good mattress. The staff spoke english well and was very accomodating. Dinner was surprisingly delightfull and tastefull. We can recommend this hotel.

The room and outside garden were stunning. Highly recommended for a romantic weekend.

Food in Chinese restaurant in a hotel very average. Other buffet restaurant much much better.

The location is perfect for the hot spring hotel. The breakfast is fine and various. I believe that experience could relieve your mind and feel comfortable on the journey.

The location was easy to find , it's near the 望高寮night view.It's a good place for family to have a holiday here

while the breakfast was not that good&diversity but still ok!

The room design is great, my kid love the in-room hot spring so much! And the pool is great. The kid activity room is fine

The in-room hot spring was GREAT!!!

I drive an EV, and many non-EV cars were parked in EV charging spots