As soon as you enter, the staff on the first floor welcome you and guide you to reception, offering a very pleasant iced tea after your journey to arrive. A very warm welcome from reception, a spacious, clean and perfectly equipped room. A perfect relaxation area, with everything available on site. A pleasant pool with a lovely view. Everything has been thought of for visitors. Breakfast is a large and varied buffet, both sweet and savory. Perhaps the 10 a.m. opening time is a bit tight, but understandable since the place welcomes visitors for lunch. Really pleasantly surprised by this hotel, if I get the chance, I'll be back.

My friend and I stayed in a twin-room: it was spacious and bright, with great views and the beds were very comfortable. We were given complementary access to the lounge for one of the days we were staying there, and it provided us with excellent food and drink, with very hospitable staff. We also ate in the restaurant on the second floor one evening, which had a superb buffet and drinks selection. The hotel is very well located next to metro lines and has good access the shops and restaurants. The hotel facilities were excellent, especially the outdoor swimming pool and sauna areas. The staff were extremely helpful. Would highly recommend for a stay in Taipei.

Friendly staff, always willing to help with just about anything. Cleanliness of rooms, amenities in the room, complementary snacks and drinks,

Dinning establishments. I went Island Buffet and The Orient restaurants and both denied to serve me because they had no availability, nowhere did it state that I needed to reserve a table. Please keep in mind that I was a SINGLE customer. Surely they had a table for ONE! this was very disappointing to say the least. I was forced to leave the premises in order to have dinner.

Room size and cleaniness

Hotel still renovating, some facilities not ready. So not everything is working yet. Those that ready are fantastic.

Rooms are clean and big Beverages and food in mini-bar are complementary Excellent gym Excellent breakfast Attentive, polite staff Excellent location and transport links

Internet / wi-fi could be faster

Executive Floor is great for getting a quick bite during the stay.

The sound & light insulation of the bath room heavily influences the quietness & darkness of the bed room.

Hotel was lovely and the facilities were kept immaculate. The room was also very modern and tastefully decorated with thoughtful touches

The location is quite out of the way unless you have reason to be in the far east of Taipei.

New, modern hotel with comfortable rooms with nice views close to exhibition center.

No room service. I know they did a "soft launch", but room service is a requirement for a 5* hotel.

Never had breakfast.

The best hotel I have ever been to!

Practically nothing!