Little boutique hotel in the middle of Chiang Mai’s old town, so within walking distance to most attractions and temples. Incredibly helpful and kind staff. Good breakfast options.

There’s no elevator and we were on the third floor - not a major problem for us, but I imagine it could be for some people. Some of the bathroom fixtures were falling/not firmly attached to the wall. Bed sheets had stains on them. Breakfast was good but it’s a fixed menu and you can order only one dish. I missed an option to have something like a sandwich or cheese.

Lovely place, clean, comfortable beds and very friendly staff. The staff was extremely friendly and helpful and made us smile every morning with the latte art coffees (one of the best coffees I had in Thailand) at breakfast and friendly chats we had with them. Location is in old town on walking distance from the night markets and about 10 minutes from the airport. Would recommend this small hotel to friends for sure.

If I really need to give a point for improvement I would say they could fix the doors to the rooms, so that they close smoother (avoiding banging doors).

Nice location. Clean. Good breakfast menu. Nice room. Affordable. Live music at night and they have their own restaurant and coffee. No problems with noise while we were there.

Although the bathroom was an efficient use of space, it wasn’t particularly convenient for showering or using the toilet. At one point we were in our room and another guest used their card to open our door before realising they were in the wrong room, we were shocked that the cards evidently work for all doors and think this is a major safety issue.

Loved our stay here. I feel so fussy with hotels and usually go for a high end chain brand but this was definitely worth a chance. The family feel of this hotel was so unique. The staff made sure you were always fine and made sure you had a plan for the day. The food was really good for breakfast and cocktails in the evening. They had all the amenities you could need. The room was cleaned every day and remained spotless. The location was amazing and we enjoyed a massage over the road at good herb and a 7 minute walk to 7/11, pharmacy. I can't recommend this place enough and the value was unbelievable. We would definitely stay here again over the bigger hotels.

We probably would have preferred to allow the air conditioning to remain on when we left the room. However, we understand the sustainability concerns.

Very friendly and helpful staff. Great location to explore old town and downtown Chiang Mai. Fairly comfortable room

Breakfast choices seemed rather limited. Ambience is not particularly special

A wonderful boutique hotel with real character in the heart of the Old City, just a few minutes walk from major attractions, all at an extremely affordable price. I will stay again when in Chiang Mai. Lots of restaurants, massage, and coffee shops nearby. With only 12 rooms, guests receive personalized attention. The staff were welcoming and professional. Ms. Gade, the owner, is a fount of information, and the receptionists, Mee and Auto, were both sensational. They all offered help with everything from tours to Grab taxis to food recommendations. My room was comfortable and nicely decorated, and importantly for me, extremely quiet, even if the bathroom was perhaps a bit on the small side. The room was cleaned daily and fresh linens provided. Breakfasts were tremendous. Order the night before from quite a unique menu of offerings, including Turkish and Thai favorites (rice soup, rice porridge, and eggs with northern Thai sausage), and western standbys such as French toast. I would return just for the fluffy pancakes with fruit! Excellent coffee. I almost always seek out boutique properties when traveling, and Elliebum was perfect for me.

- Staff was incredibly friendly and helpful, definitely the highlight of this hotel!! We received a lot of helpful tips for activities from them and they reheated food for us that we brought as leftovers from a Thai cooking class. - The location is perfect, really close to everything and very quiet - Delicious breakfast, smoothies and cocktails - Very cozy and clean room

The bathroom is a bit small, it's a combo of toilet and a shower in one space and water splashes everywhere if you're not careful. Not something that the hotel can easily change though. But I wonder if its a thing in Thai hotels in general since we also came across that in other places.

Elliebum was gorgeous and the staff were incredible! Upon arrival we got a little snack and drink, they have flyers for information around town and were happy to answer any questions. The room was spacious and stunning (very boutique) and the bathroom was really lovely. There was a decent range of breakfast meals to choose from (you just had to tell the hotel staff what you wanted the day before), and some that they could do earlier if required. The location was incredible - within walking distance of all parts of the old town, plus the Night Bazaar. Would highly recommend!

It’s a fantastic hotel located close to the centre of Chiang Mai - walking distance to a lot of the central sights. The staff were very friendly and helpful, always recommending places to visit. Rooms clean and bed was super comfortable and very good air conditioning. Towels changed everyday and always had hot water. Good selection of breakfast, something for everyone. Smoothies and coffee were very tasty!

Nothing! Will be staying again :)

It is a fabulous place to stay and to explore the old towns treasures on and off the beaten path. There can be arranged also personalised tours and the manager is a wealth of knowledge when it comes to places to visit. This is a real hotel with appropriate service from reception to bar and room. You can get help with anything and every request was fulfilled with a smile. The staff is also able to handle more personal issues like food intolerances. The breakfast was delicious and abundant with many choices and freshly prepared for you at your own time! It is possible to spend a whole afternoon in the lovely lobby/ garden area with a good book and a cool drink. The rooms are spacious and have windows for fresh air flow when it’s cool enough outside.