Super serene location in the quieter part up the mountain of Hangdong. The air is fresh and it's peaceful and scenic. Staff are great. Very attentive, you really feel like a vip guest. At first glance you may feel the place looks slightly dated, which it may be, but it is generally well maintained. For two nights even in our plunge pool pavilion terrace, we had zero mosquitoe bites etc, with the exception of a scratching sound in the ceiling of our room but upon feedback, the staff managed to eradicate it. Highly recommend the in House massage and spa, the masseus is really good and the bed in the room is great, we got a really good rest on both nights The highlight of this place is its amazing view, from the pool, from your room. It was absolutely beautiful. The hotel is actually nicely filled! There were quite a few guests during our stay, but not too many to the point where you could thoroughly enjoy using the facilities

The place is just slightly dated, but it's extremely well maintained for its agedness so we found it acceptable. Half board food is acceptable- as a four course meal, but I didn't like the food options

Incredible hotel, possibly the best I have ever stayed in. Rooms were exceptional, facilities especially the pool was out of this world, the breakfast was fantastic, staff were fantastic.

Only one thing to note was a seminar was taking place on the Saturday night in the grounds of the hotel and it was ridiculously loud, in what should have been a serene setting. It wasn't pleasant listening to a guy shouting and screaming at company employees in Thai.

Honestly the best resort experience I’ve had in Thailand. The resort and views from the pool are beautiful. The staff are super friendly and helpful. The rooms are nice, huge bed, and have decking areas to chill. Very relaxing. The restaurant has good food also.

The breakfast could be a little more varied and the coffee is just from a small machine. It’s not easy to get a taxi or grab from the resort and the hotels transport is a little expensive but the resort is so nice you won’t need to go out so often.

* Pool, the breakfast restaurant and views from the pool are the hotels forte. * Huge set up on vast hotel grounds, then again the rooms are all in a really large concrete appartment building but somehow it works with all the greenery. But activity centres around the pool, outside that there is not much soul to the place.

* Apple maps indicates this hotel completely in the wrong location; be aware and use googlemaps! * Left my earpods next to the coffee machine but...surprise.. 'nobody found them' * The main restaurant is somewhat overpriced and somehow it shows as there was no vibrant atmosphere when we were there. Quality and service is good but its lacking the character.

It was a lovely resort. From the moment we stepped foot till we checked out, we felt very pampered by the service given. Buggy was available to send us to our room which was huge and faced the lovely green terrace. We had lunch on our first day which was delicious (a bit pricier than outside but portions were large). Buffet breakfast was such a spread and so filling that we nearly didn’t need to eat lunch. The pool view was splendid, facing the White Temple. and a wonderful way to spend the day. Surroundings were quiet but that was what we needed. One could easily request for Grab to go to the many nearby cafes around. There were also a few local eateries/road side stalls that are clean and good for meals.

Only one slight complaint would be the slight sewage smell when we first checked in. There was some clearing/pumping done during our stay which helped. We also requested for a essence oil burner that helped very much.

A stunning location, beautiful swimming pool and a great breakfast. Spa facilities are excellent and my massage was amazing

I think there are things that could be done to make the hotel better - better incentives to use the restaurant (there was only one other couple when we ate there), the swimming pool is amazing but having black ‘leather’ sofas in 30+ degrees isn’t very practical. Be more proactive about what people can see / do from the hotel - like the walk up to the White Temple for instance. The service is good - but the personal additional touches I’ve seen in other hotels in Thailand isn’t here.

The money you pay is for view and nature around- it’s peaceful and stunning. But property is required renovation. The bed was comfortable and large and It’s nice to have mosquito repellent and lantern for romantic evenings on the balcony, but you have to wait for hot water in the bath:) The breakfast and swimming pool view is unforgettable but in my opinion only management could add a bit of style here. Breakfast could have more options: avocado toast for example and coffee, it is disaster, can be improved

Beautiful place to stay with great breakfast buffet options while you overlook the pool and temple on the hill. The pool was great for the kids to play in. You'll be able to relax, take great photos and enjoy a comfy room.

The shuttle schedule is very weird as far as the times. I would think they would have a shuttle every 3 hours but that is not the case if you want to head to town. The location makes renting a car nice. The pool restaurant closes early which is weird since it has the amazing views and bar.

The location and facilities were great. We loved being a 30min hike away from the White Pagoda temple, being able to see the local town and eat local food was great. But we could also retreat back to our own rooms or to the pool if we wanted. The staff were so friendly and accomodating. Always ready to help with whatever request we asked. I loved the rooms - so clean and well designed. The food at the restaurant was great too! Their Khao Soi dish was delicious. Taxi from the hotel to the airport was 600THB.

Had a fabulous 6-day trip at Veranda. Beautiful property surrounded by mountain views and grassy fields with an infinity pool that looks straight out onto the magical White Temple atop the mountains. Hotel organises a free walk to the temple (bewarned, it’s 999 steps to the top! good exercise to start the day!). Very well-appointed rooms with smart design features (eg sliding doors to allow hot-tubbing with view of padi fields), and rooms were also equipped with straw tote bags, umbrellas, and straw sandals which we used for some outings. And complementary detergent amongst the toiletries was a useful plus. We were taken care of in every way- buggies to and from reception to room, wonderful service every bit of the way, including suggestions from tour desk on where to go and what to do. Turn down service every evening came with little treats on our bed- little cookies or thai desserts. The detailed care was everywhere. I think this is the best place to relax amongst nature. We so appreciated not being part of the chaotic city- visited it a few times but was always happy to return to our serene and meditative hotel. Btw there are complementary shuttles to and from town provided by the hotel. If timings dont work for you, use the Grab app - approx 200 baht (USD 5) into the old city. Finally - room service was always delicious! Some of the best food we’ve had in Chiang Mai, esp the tom yum soup (think its called shrimp soup in the menu).