Comfortable hotel, excellent value for money. Car is convenient but local transport also easy to arrange. Good bed, good internet, good shower. The room service was exceptional: good quality basic food, prepared rapidly for prices rarely seen in hotels of this quality. All staff interactions okay, many very pleasant. Gym was well equipped, pool is good too. Breakfast buffet was good for local food, international food like in any such hotel in Thailand.

Nothing big and something that's hard to fix for hotel, but it's a prime wedding party venue in town and the lobby, including lobby bar/coffee shop are taken over by large wedding parties, at least on the weekend we were there. Ideally would have been bit more separate entrance and space wise from services for other guests, but clearly nothing major and would very happily stay here again.

I came to grand fortune not knowing any Thai, not knowing how to ride a motor bike, and starting a new job not knowing anyone out here. I stayed at grand fortune for a month, the security in the mornings helped me with my bike , and helped me feel comfortable driving it. Whenever I asked questions everyone was kind, and helped me with my Thai when I asked and were understanding that I spoke very little , I would definitely recommend

I like everything

Friendliness and good service of the staff. Dumbbells available at the gym. Very clean. Wine available per glass at Bake ‘n Bar of better then average (Thailand) quality.

Lobby temperature was somewhat cold. No airconditioning on at gym before midday. Pool had green deposits under waterline. No chloride in pool water. The 80’s style filter coffee. No expresso or cappuccino. Evening female singer at Bake ‘n Bar sings like Madam Edith of allo, allo tv series. Cocktails at Bake ‘n Bar appear not to contain alcohol. General problem in Thailand.

Central location, ample parking, good breakfast, restaurant food was good if slow. Staff helpful.

Despite the restaurant being quiet (just us) our order took a very long time to be prepared. Air con in room was poorly maintained and entire room was smelling of mould when it was being used.

Immediate support as we wanted to change the room. Friendly housekeeping and reception staff as well as bell boy and restaurant.

Convenient location, not far from the city center. Room is cozy and in excellent condition. Breakfast line has a variety of menu to choose from. Staff is friendly with very good service.

A bit too crowded at breakfast. The food tasted OK but could be better.

great location and nice breakfast. the staff are friendly they have pick up service from airport with 100THB per person.

smelling not really good when we get in the room.

Friendly employees, room and location. Breakfast.

Hotel takes bus-groups. Breakfast room was loud and busy like a market place.

nice and clean room. bed is soft. the staff very attentive. buffet breakfast good. lotus is just beside the hotel

no

Central location, excellent & attentive staff, plenty of parking, good food, good pool & gym. great value for money.

only small things..wifi seemed to disconnect a few times so you had to log in frequently, the gym could have been better needing a lat pulldown machine as nothing to work on back muscles.