The hotel is great! Amazing front desk team. Kind, positive. Everything is decided on the fly. Really - he said and after two minutes (!!): they are repairing the air conditioner, cleaning the drain of the sink. After 10 minutes everything is ready. The guys in the bars and restaurants are also very positive. Everyone is very welcoming. Cleaned up regularly. Life hack - to change linen more than once every 3 days, as expected - you need to take a postcard about this from the table and put it on the bed. For towels, the rule is standard: lie on the floor in the bathroom - change it. Hanging on a hanger - I continue to use. Both restaurants are good - both central and coastal, the pools are excellent, all eight of them. The coolest is a 40 cm children's paddling pool with a mushroom near the football court. Each room has large umbrellas, useful from the rain or even the sun. There is also a great kitchenette with microwave and fridge. Hairdryer, kettle. All that is needed. Wifi is strong and very fast throughout on the whole terrytory. Hotel really "on the beach". The first line is honest. Jumped with a run over the fence - and you are on the sand under the palm trees. Separately, it is convenient that after the sea swimming session you can relax in the pool next to the coast just in 2 meters from the beach on hotel territory and opposite to the massage specialists. Great massage by the way. The price is the same as everywhere else, but the comfort and cleanliness are higher. Main tourist attractions and stores 200m near. A separate plus is its own self-service laundry room with dryers next to the reception. In high humidity, things can dry poorly and overload luggage or hand luggage. From Wednesday to Sunday from 15:00 until late at night, right 100 meters from the main entrance - the farmers' market. You can buy vegetables and fruits, taste national food in the form of soups, grills and desserts.

Location on Kamala Beach meant you head straight out of the gate into the thick of things, note hotel doesn't provide any sunloungers or water toys on the beach. We were upgraded to a pool access suite (Royal) which was a lovely bonus being on the ground floor next to a pool. Large range of pools to utilize, kids loved that plus the football games & ping pong tournament - a volleyball tournament for younger kids would have been awesome. Comfortable large main room, kids room was small though with nowhere to boutique their bags. Good kitchen facilities in room & nice bathroom. Note for people traveling in Thailand, use Bolt app for transport, it's half thr price of other taxis. If you're there for a Thursday definitely do the markets a couple hundred of meters away if you want street food (actual cheap street food), clothing, bags etc. Don't recommend eating at the sunlounger places on the beach, go across the bridge & turn right- excellent food & reasonable prices.

I didn't see the fine print & the pool bar excluded tax which was annoying given the likes of the cocktails were much more expensive than other resorts & they were served in a crappy plastic cup, not a nice plastic glass like oher places. No area information available in the room or details about resort facilities, didn't know about the laundry room until day before we left! It was pricier than other places we stayed in back the kids loved it - good for 3-4 days.

So many sunbeds. Always a great choice. Really clean and in excellent condition.

The pools were like a bath and it would have been nice if they were a bit cooler but not sure what can be done about that.

I liked the beachfront. Access really close, plenty of restaurants. I liked the hotels main restaurant Thailand meal menu and food. The Western food was expensive and not very good, so we didn’t order it after one meal.

The breakfast wasn’t great. The bread was stale, the scrambled eggs made me feel sick, and the overall options were lacklustre.

We stayed as a family of four and truly enjoyed our stay. The kids loved the pool landscape and the adults loved being able to view the kids playing in the pools while sitting in the hotel cafe/restaurant with excellent wifi connection. Also the kids club gave us space to follow up a few work issues while kids were happily enjoying their stay. The room was very comfy and the food excellent - including the rich breakfast buffet

Nothing really, but I remember the breakfast closed a little too early for us and we missed it a couple of days if we slept in.

Great location with direct access to the white sandy beach. Sun lounges were available at any time of the day. Because there were several pools you could choose between the more energetic central pools or the calmer pools behind the buildings on the right. Option for self-service laundry

The beds for kids are relatively small, especially if you travel with teenagers

buffet breakfast was amazing, amenities and activities fantastic, staff very friendly and accomodating - the pools and slides were out of this world! we will be back!

room needed a little attention with maintenance but nothing that wasn’t fixed and rectified immediately.

Sunwing Resort is the perfect place to go with kids! I have never had a more enjoyable holiday with my kids as they were constantly happy and entertained. Its the perfect place to go to have fun as a family. The staff were super friendly and attentive and the location is fantatsic - including the direct beach access! And for the first time booking a room with 2 children was super easy...the rooms are perfect for families. Spacious and have everything you need...including kids bathrobes which was a huge highlight for my little ones :)

Felt like being at home. Hotel is beautiful, with so many pools and fun stuff to do. But above all, it felt like home - cozy and easy to get by - our kids were free to go wherever they wanted. Staff was great!

Breakfast was great but it started to feel repetitive after a few days. Kids shoes were not in a very high quality.

Everything was perfect, great buffet breakfast, proximity to the beach and restaurants, the pools were amazing.

Could do with a courtesy shuttle bus to at least one of the bigger shopping centres