We travelled 4 weeks around Malaysia & Phuket, staying 5* to basic accommodation. Out of all the places we stayed, this was by far the cleanest room we stayed in- it was spotless. Whilst simply furnished, the modern room had everything we needed including full size fridge with small freezer compartment, plus a handy kitchen sink. We stayed in the ground floor room, with direct pool access. The pool, whilst not huge was big enough to cool off each day & have a swim plus had a section you could lie down in & have the jets on 👍🏻 Good WiFi. It is a small family run hotel & the young man who checked us in (Bon) & helped us throughout our stay was so caring, hardworking, helpful & a very humble man. Bon also spoke good English. Guest comfort & happiness is his priority. It is a 5/10 minute walk to the beach. Beach towels are provided by the hotel. Whilst breakfast is not included, there are plenty of places to eat in the vicinity and a handy supermarket just around the corner. We would love to return one day in the future, as really enjoyed our time here. Great value too 😀

Bed a little firm for us, but appreciate everyone is different with mattress comfort. No private car park, though you can park very close on the street. TV sound inaudible at times, as muffled sound from speaker but no big deal really.

The property was clean and roomy with nice balcony. Staff were exceptional especially Bon who helped us with cases to our room, recommended eating places and even carried our bags out to the roadside to meet the taxi. A credit to the establishment.

Pool was a little small to do any serious swimming but a minor problem.

Where do I start? This was such a wonderful experience that left me wanting to move to Kamala. Bon was our contact during our stay and he couldn’t have made our experience better. The hotel is located 10-15 mins by foot to the beach and surrounded by restaurants and shops. It is very clean, quiet and has a pool. I felt very at home. We enjoyed many wonderful days and nights in Kamala and Bon ensured we had a wonderful stay, he accommodated our every need and went above and beyond. His recommendations on where to eat, visit and enjoy the nightlife were brilliant. He arranged our trips, inclusive of ferries and minibus transfers. Above all he was just a lovely person and very genuine. This place is highly recommended and we will be returning next year.

More lighting in the bathroom especially the bathroom mirror.

Our stay at the Umbrella House was perfect. We felt immediately at home when we checked in with Mr. Bon. We were offered a welcome drink at the check in. Mr. Bon went the extra mile to help us with everything we need: he gave us a map where he marked his recommendations. We tried them and they were great. He even helped us finding a good place that rents scooters. At our last day, Mr. Bon helped us talk to the taxi driver and even waved us goodbye. We were so happy that we stayed at the Umbrella House and we can only highly recommend it to anybody. The price-value ratio is unbeatable.

Nothing, we were completely happy. :)

Everything, stylish, spacious, modern, immaculate. Large bathroom with big walk in shower. Large fridge & useful sink/kitchen area for longer stays.Bed was comfortable & pillows were fabulous. Beach/pool towels provided. Stayed in the ground floor room with direct access to the pool, great for cooling off & not designed for lounging around. Beach c10/15 walk away. Mr Bon at reception was fantastic, giving advice on restaurants, taxis etc & helped us with domestic flight check in issue. Very genuine guy😀

Nothing - minor point though. maybe better signage on main rd to get to property. It is tucked in just off busy main rd & was a little tricky to find.

The hotel was super clean and modern, with a really nice room. The shower was amazing ,good air-conditioning and Tv, comfortable bed , little kitchen area with a fridge and nice balcony.It had everything I needed.Only about 10 min walk to the beach ,situated just behind the main road next to different shops and bars ,7 eleven and markets. Host Mr Bon was fantastic ,tried to help with everything, and gave recommendations about places to eat and location for markets, etc I had a great stay.

Nothing, had to leave .

Quiet and pleasant stay in Kamala. Spacious room with balcony, everything perfect! The icing on the cake is Bon, the Host of the house! Very caring, always there at your every move to assist you and make sure everything goes smoothly. All the advice he gave you, between tours, renting scooters, buying ferry tickets etc was all perfect. She also left us a package of delicious handmade cookies as a gift for the new year. Always at your disposal for any needs. Everything delightfully perfect and highly recommended

My husband and I really liked the hotel manager, Mr. Bom. He was exceptionally helpful, helping us with the luggage, showing us the details of the room, giving us advice on how to best get around, where the markets are, etc. The hotel is very clean and the pool quite refreshing. Overall a very enjoyable stay.

It was a bit noisy in the morning as the street noise does reach the upper floors. But with balcony doors closed, not a deterrent.

The Umbrella House is an oasis of green and serenity in busy Kamala. The room had everything I needed and the bed was comfortable. I was pleasantly welcomed by arrival with a lychee shake and every morning I got complimentary sticky rice treats. Mr. Bon was very helpful with suggestions to visit Phuket. The atmosphere is relaxed and friendly.

The main street near the hotel could still be busy at night. However no noise disturbances from bars and other public places.

Very clean, spacious, it had a comfortable bed and a great shower in the bathroom. Bon is a wonderful host. A 10-minute walk to the beach, lots of shops and restaurants around and yet it was quiet at night.

Nothing.