It was the best. The food was so great (also i am vegan and they arranged the menu accordingly), 3 times a day. Every evening, they had some entertainment events and it was so fun. The staff was friendly, kind, nice and helpful. The hotel is very close to the sea and has its own private beach. The price is very convenient for such a service. Absolutely recommended.

The Hotel is really sweet like a home :) The staff made me and make the other guests feel good all the time.They are always helpful and kind.That's the main point if you wanna have a good holiday.I can say this definetely is a family hotel so youngsters can disappoint a bit but for me was ok cause I was looking for a calm place to save energy for my next adventures :)) Although the all staff were perfect,I want to big thank to Restaurant Chef Ümit and Waiter Mehmet for their nice energy and smiley faces. Thanks a lot lads.By the way food is delicious,cleaning service take care af your room every day.Normally I don't go to same resort for holiday again but this one will again be a top choice for me. Big thanks Pine House.

Everything was ok but only I would be a bit happier if there was more red meat.Anyway,not a complaint just a recommendation. :)

In this hotel EVERYBODY tries to make guests happy!!!!!! Reception: we arrived at 12 noon, but the guy at the reception checked us in immediately, so we didn't have to wait until 2pm. Room: we loved our room with pool view. air-conditioning works perfect, so we didn't even feel the August heat, while being in the room. good thing is that air-conditioning didn't blow directly towards the bed, so we could leave it turned on at nights. room cleaning and towel change was every day. very polite and caring cleaner lady. there is only soap in the bathroom , but we had our shampoo and tooth pasta with us, so no problem at all. shower is great which is important because we took it min 4 times a day:))) Catering: eating and drinking all day long:))) besides 3 times a day, there were pitas, cookings, ice-cream, fruit, coffee, tea at the pool and beach area. from alcohol we drank beer and Malibu with coke. local wine, juice and other cocktails are not good quality. water in small bottles available in all areas: beach, pool, restaurant. service during meal time was great. this was our first time at 4 star hotel and I must admit that the service was like 5 star and deluxe resorts. the whole staff at the hotel including the manager who was always there trying to create comfort to the guests. Beach: I always went there from 7am-10am, so that time there were lots of sunbeds. also at the beach there was always a guy who used to pick-up coffee and water empty glasses. the water super clean. if you dive you will see fish swimming in groups. the road from hotel to the beach is sooo beautiful with flowers and trees and mountains view around. it takes 3-5 mins I think. I never set the time, I just enjoyed the surroundings:)) Entertainment: they did everything they could to make us enjoy our holiday. morning gym, volleyball, darts, fun pool games at 12 noon, water polo, table tennis, aqua aerobic in the sea. water slides turned on twice a day per 1 hour each time.

The whole holiday was great, but I would list one that needs to pay attention at: shower at the beach and at the pool was freezing cold. would be great to warm it up a little thank you Pine House!!!!!

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. They are very hospitable and there for every need. Special thanks for the cake, made my son’s day unforgettable. We get a variety of foods every day, all taste delicious. I highly recommend this hotel.

The staff was very accommodating and helpful, even though there was sometimes a language barrier - they did not always understand English very well. Still, with some hand gestures and trying different words, we always reached understanding. There was always room in the buffet, even though the hotel was fully booked, which was a pleasant surprise - we were never in a situation where we could not find a place to sit. Nice large pool with plenty of pool chairs around. Nearby beach was OK, not perfect. It is a pebble beach and goes deep very fast, so for small children or people who cannot swim it is not ideal. For adults that can swim, it is fine. There were marked chairs available on the beach, although they were all taken by around 10:30. There is a beach bar with free drinks and snacks - very convenient place to take a break from beach activities. We were in rooms on both sides of the building (pool + street), as we moved rooms due to some maintenance work the hotel needed to do. Even though there is evening entertainment with loud music at the pool, the sound levels in the room were OK on both sides of the building - no problems going to sleep in the evening due to noises. Across the street from the hotel, you find a shopping street and a tour organizer.

Housekeeping was rude - barged in to our room without permission even though we had a "do not disturb" sign up. Then started yelling at us in Russian and explaining what the "do not disturb" sign means (I do not know why). However, considering how pleasant all the other staff was, I suspect this is a personality problem with that specific employee. The evening entertainment was in Russian, so for us English-speakers it was meaningless.

the hotel facilities are nice, clean, and neat. the staff is great. special thanks to the kitchen and the chef. food is great!

nothing to say

Friendly and helpful staff, location 3 min to the beach, private beach, towels service free of charge, drinks/snack bar on the beach, tasty food, good cleaning services, good value for money. Wi Fi internet wasn't that good for work or video calls in the room, however there is an area in the reception hall where you can work and the internet there is good and free of charge.

N/a

The poop - location - staff

Nothing

Everything was just perfect for its price. The food is various and delicious, the pools are clean. The beach is quite close to the hotel, reachable within 5 min from the lobby. Not too many people in the hotel, so it's always possible to find sunbeds at the beach and near the pool.

The animation and the evening shows are definitely not the strongest side of this hotel, but we didn't expect anything outstanding.

Everything

Nothing