As a solo female traveler with a night layover in Istanbul I needed somewhere close, safe and clean to stay. I didn’t want to pay the crazy prices there were asking for the airport box/coffin. Dem Premium hotel provided a car/shuttle, lemonade upon arrival and offered to bring some fruit to my room, which I declined since I needed sleep. In the morning they brought me breakfast to the room, at a time we previously agreed on and the shuttle took me back to the airport. The staff was super friendly and the rooms were updated and very clean. Note: IST airport only has a 1h free wifi for which password you receive in a ln airport kiosk (ridiculous for an airport voted the best in the world). It is a little tricky to find the car/shuttle since they don’t wait for you with a sign as you exit (which is what o was expecting, no idea why since that was never specified). Once you land the hotel asks you to call them, walk outside to the bus stops and take a photo of yourself, upon which a driver finds you. It’s a great system provided you have phone service and/or WiFi.

I had an overnight layover at Istanbul international and needed a place to stay for the night. I booked my room of choice with complimentary shuttle transfer to and from the airport. Upon arrival I contacted the hotel via WhatsApp to let them know I arrived and was sent detail son how to meet the shuttle. Once in it, it took around 15 minutes to reach the hotel and was warmly greeted and checked in. They asked what time would I like to have breakfast sent to my room and when would I like the shuttle to take me back to the airport. Once sorted I went to my room which was spacious, clean and filled with amenities (toiletries, snacks, water, fridge etc..) Staff went above and beyond and were lovely. For my next overnight layover in Istanbul I will immediately book here again.

Great hotel to spend a night between flights in. They also offer airport pickup and drop off for 35eur/round trip.

Hello. I would like to share my experience of staying in the Premium Dem Hotel and express my deep gratitude, especially to Erhan Han, who is responsible for guest reception and hotel transfer. He showed unbelievable care and assistance in everything that was needed. A day before my arrival at the hotel, I booked a transfer from the airport to the hotel. They explained to me who and when would be waiting for me and even asked for my flight number to track my flight and meet me on time at the airport. When I arrived, comfortable and luxurious transportation was already waiting for me at the airport. They helped me with my luggage and offered me water after a long journey. Upon arrival, I was greeted by a very pleasant and responsive receptionist who immediately helped with the reservation of the transfer back to the airport the next day and extended my stay at the hotel for half a day, even though check-in and check-out are always at 10 am, so that I wouldn't have to wander around the airport for 5 hours. But the most amazing part was how I spent that one night and pleasant day in Istanbul. Instead of just staying in the room, the reception very considerately offered me a cruise on a beautiful ship that sailed around the city's landmarks of Istanbul, offering breathtaking magical views. The ship also served delicious Turkish cuisine, and it was the first time in my life that I tried real Turkish drinks. I also got to watch beautiful and diverse dances in different costumes, shows, and many other bright and impressive moments. Dear responsible Erhan Khan drove me to the ship from the hotel and didn't leave until we arrived back at the hotel, showing complete care and explaining everything about each city landmark. It's a very comfortable hotel, with very kind and warm-hearted people, delicious food and drinks. I'm left with many pleasant and positive emotions, as if I didn't end up in the hotel out of necessity but in my Turkish family :).

Everything was amazing. I have never experienced such a warm welcome before. I didn't even want to leave. I express my immense gratitude for the service, attitude, and positive emotions. I will definitely come back to you! Thank you.

The hotel exceeded my expectations. It was about 17-20 minutes trip from the airport. The staff were very welcoming and great at communicating days in advance to arrange the airport transfer which was included in the room price I booked. They indicated very clearly all the steps to follow to meet with the driver, and were very quick to arrange my transfer back the next day for my early flights. The room was small but had everything you need for a short stay, and it was very comfortable. The check in was in a breeze, very fast. I did not have the change to try their breakfast as my flights were very early, but I liked this hotel so much that I booked the same for my return night stay in Istanbul the week after.

On the way back in the transfer we did stop through another location to pick up additional passengers on the way to the airport, when it was advertised as a 'private' transfer (EUR 20) versus a shuttle which should have been EUR 8 in comparison.

Good place to stay overnight between flights. The room is not big, but is nice and clean, has some basic snacks/water inside. Showers work just fine.

They will pressure you to buy transfer. Don't. It's way overpriced, you can take a taxi/Uber for like USD10-12 (one way). When we arrived we told them what the price was and they organized transfer back to the airport for the same price. The same applies to food. You can eat some delicious Turkish food next door for maybe 30-50% less than the prices they have on the menu inside the room. Also, in our room, seems like there were a couple power outages overnight and that caused something to beep loudly for a few seconds.

My stay was perfect. I travelled alone and as a young woman flying in to IST airport at night, I worried about how to get there safely, later I found out about the transfer service from the airport, so I took this option. I felt safe and cared for at all times, so if you are a solo traveller like me, this is the perfect place to choose to have a good night's rest between flights. Everyone was super kind, you have snacks, water, coffee and tea in the room and you can also order in.

Nothing, it exceeded my expectations and went back on my return flight too. I hope this review makes your business grow because I see how much heart you put into it. See you next time!

The hotel service was very nice. I landed at Istanbul airport and just had to take the H6 bus to commute to the hotel (and back to airport the next day) which only cost 40 lira one way. Apart from that, it was dark when I landed and although the hotel is just a 2 minute walk from the bus station, I got a bit lost since I was new to Istanbul and it was dark, I contacted the hotel management and they responded very promptly asking me to send pics of where I was standing and then sending a person who then took me and my luggage to the hotel; they didn't charge me anything extra for this kindness. My entire stay at the hotel was also very comfortable. The restaurant right in front of the hotel had very good food and there were other food options to down the street on the left of the hotel. Additionally, my flight was to depart late night and the hotel management was very kind to extend my check out till 3pm. At checkout, they also complimentarily helped me carry my luggage to the nearby bus stop even though that is not in their policy. Overall, my experience was wonderful and I would definitely recommend it to anyone visiting Istanbul.

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The hotel left a wonderful impression. The staff were exceptionally friendly and attentive, ensuring our stay was as comfortable as possible. Before our trip, we received clear and detailed instructions on how to reach the hotel, along with an offer for a transfer service. While the transfer cost extra, it was very convenient: the meeting point was easy to find, the driver arrived promptly, offered us water, and swiftly drove us to the hotel. Upon arrival, we were warmly welcomed and assisted with our luggage. After check-in, we were greeted with a plate of fresh fruits. In our room, we discovered a thoughtful touch: complimentary water, tea, coffee, and light snacks. Breakfast was delivered to our room at the exact time requested, making the experience even more convenient. The hotel met all of my expectations: the bed was comfortable, there was an option to order food directly to the room, and there were cafes and shops nearby. On our departure day, we were kindly reminded of the checkout time, and the airport transfer was flawlessly arranged. The driver was patient and waited for us even though we were slightly delayed. Upon departure, we were given a farewell souvenir, which was a delightful gesture.

Despite minor shortcomings, such as a slightly loose window, cold floor, and bright lighting, we had a restful stay before our next flight. For its price, the room truly went above and beyond. Thank you for the outstanding service! We will definitely return. Rating – 10/10.

It's a short drive from the airport, so it's very convenient for connecting flight. I booked a hotel plan with airport transfer, so I contacted them two days before my arrival and told them my arrival time at Istanbul Airport, and they sent me a video on WhatsApp with directions to the meeting place. On the day, the hotel staff quickly supported me by chat until I met the driver, so I felt very relieved. Since my flight the next morning was quite early, I asked them to take me to the airport by 5:00, but the driver was waiting for me in the hotel lobby earlier than the meeting time, so I thought it was a very proper transfer service. The drivers were different on the way there and back, but they were all kind. The hotel room was a little small, but it was clean and there was no problem.

The sink is a little small, but for this price I don't think it's a problem.