all over OK

They checked your bags each time you entered in order to try preventing you from bringing any minor snack or drink you bought outside which was kinda silly and is not really normal in accomodations of this level . Especially when all inner premises that serve snacks or drinks close fairly soon.. This didnt happen to me even at strict youth dormitories... Frank to say, they allowed me to "sneak in" some nuts and chocolate bar at the end but I felt a bit inappropriate like a guilty school boy;) The breakfast looked quite copious at first glance but way behind an offer at other similar places elswhere at second look and taste... However. for local cousine "variety" standards it turned to be higher than mediocre after all so my objections are negligible:)

Location is perfect and very close to the beach , also shops and restaurants and everywhere new the hotel , also there is a bus station IN front of the hotel , the manager of the hotel sent to me a thanks Card with my name and with some fruits , also the contacted me directly to get a feedback about my experience by Ms. Gulnara which means they really care about their costumers , it was very good experience and best location for relaxation and to avoid crowd , the breakfast was more than perfect and there was a huge variation of food with sea view from the 7th floor.

- A/c should be colder - You have to bring or buy a head cover to be able to swim on the pool - jacuzzi was under maintenance

Room was spacious and with a proper bathroom. We were at floor 6, and apart from some occasional noise coming from the street, we thoroughly enjoyed silence and peace, and the occasional birds passing on our balcony. Helpful staff speaking all a decent level of English. Happy.

One item was really terrible: the matress. Bed was gigantic, but the matress was among the poorest quality we had in our countless journeys in Turkey. Came with a non-removable super-fluffy overlay that destroyed our backs in 2 days (and we had 6 booked) Then, it's important to know that breakfast offers a lot of variety, but more or less all within the Turkish breakfast standards: if you want something different, there's not much of an option. Also, terrible coffee.

The hotel is very impressive and receptionists , all staff are very respectable and with decent morals and were given an excellent room overlooking the city directly. I really recommend this hotel to everyone who is a clean and wonderful hotel and has excellent breakfast and respectable staff I would like to especially mention with thanks Miss Nazli, Mr. Burak, and Supervisor Julnar for their wonderful manners, their very upscale behavior and their cooperation to achieve all requests.

NOTHING, All things very good Thanks for all Thanks for all Thanks for all Thanks for all Thanks for all NOTHING, All things very good Thanks for all Thanks for all Thanks for all Thanks for all Thanks for all

Good breakfast/variety if included in rate. excellent location, very close to a nice beach promenade, good variety of restaurants nearby and grocery market a few blocks away. although you can't bring outside food. Room service OK. Can walk to a so so mall nearby and other shops once you get your bearings. Staff helpful when you approach them politely.

Breakfast sometimes crowded, but was high season, swimming pool could be warmer. located pretty far from Istanbul if your looking to see the famous sights, can be difficult with a the constant traffic.

ESER is a charming hotel in the Büyükçekmece district. Amongst its many charms is the nostalgic music playing in the lobby and the friendly and welcoming management staff. It’s spacious rooms overlook the gorgeous Marmara sea. What’s not to like about this place? My family and I enjoyed it very much and will very likely return again. Special thanks to Maryam and Natalia who fulfilled all our requests.

Rooms were spacious and clean. The restaurants were amazing. The guest relations staff especially Natalie were very helpful

The spa could use an upgrade and short be kept cleaner. There was unpleasant smell in the bathrooms even in our suite the pool was closed and jacuzzi was not working. So overall the spa experience was disappointing

Location is quiet and near to sea. Staff are welcoming and positive. Requests are attended to quickly. Room location is as requested, on upper floor with balcony for sea view. Breakfast has wide varieties, and most of the food is fresh. Main lounge is large, comfortable, and quiet. Must mention names of two members of hotel staff, because their assistance and willingness to help guests is high: - Manager Guest Relations, Ms Gulnar. - Mr. Sahat at front desk (Reception).

TV screen is too small for size of room. TV channels are very restricted. Sound proofing in the rooms is not acceptable.

The breakfast was stunning (very various and tasty), the stuff was very friendly and helpful. Hotel is close to very good and comfortable sand beach. The neighborhood is safe. The restaurant in a hotel is also cozy and pleasant and the food is amazing. Cleaning is perfect! Rooms are big and comfortable and with many facilities. The fitness zone and SPA is impressing.

Not enough light in the room. Silicone around the bath could be cleaner.

Overall, our experience in this hotel was very good. Pictures and reality match. Breakfasts were diverse. A special thanks to Vali chef, Kochai and Haval. They were very supportive.

We asked for blankets so many times, but staff didn’t react to it. Sauna and other staff didn’t work, I guess they don’t want guests to use it.