The staff could not have been more helpful, especially the female receptionist and the owner. I'm currently on a cycling trip and ran into some mechanical problems but unfortunately the parts could only be obtained from Ankara. The owner of the hotel arranged for someone to pick up the part in Ankara and take the overnight bus to deliver them the next day here. I was overwhelmed by their kindness and helpfulness. Also the burgers in the attached downstairs bar were excellent!!

very central and conveniently located for shops, eating out and public transport. Staff were very friendly, helpful, hospitable and offered very useful advice and information. Breakfasts were good. Room clean and comfortable

WIFI didn't always work. Air conditioning wasn't particularly efficient in the room

The hotel owners were very helpful with all our private needs. This is something you don’t get anywhere else! Great matresses and big beds. The hotel prize is absolutely reasonable and there are free parking place directly in front of the hotel. The rooms are clean, there is coffee and tea in the rooms and aircon, which is important in summer. Plus it’s in the very heart of the city Centre and equipped with an elevator. We’ll definitely go there again when we travel to Erzincan!

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Very friendly staff when we arrived. Very helpful with storage of our bikes. Burger was excellent. Great Central location.

Nothing.

The only pet friendly hotel in the Erzincan. Very friendly staff.

The room was a little used. Nothing bad, but overall impression. Strange smell in public areas. My credit cards (3 different ones) did not work.

Clean room and hotel. Very nice staff. Help was available to take care of things if needed. I recommend!

it was very warm stay! staff is really nice and care about their guests. they really allow stay with a dog in a large room, we were staying in room for 4 with our big dog! breakfast was really good! absolutely recommend!

none

The staffs were amazing, some of them don’t speak english but they really friendly. we arrived at 9 am in the morning, and the let us early check-in. The location was perfect, walking distance from the center. + we can see nice view from our room.

The staff is really doing a lot to make the guests feel comfortable, in particular the manager and his father. The manager speaks good English, which really facilitates communication.

It was a bit dusty, but after I said this to the manager, he reacted really well and had someone clean up the room.

Lovely place to stay We were made very welcome. Bathroom was wonderful.

Breakfast was a bit poor....being on a tray. Floor in the room dirty