Hotel is clean and rooms are actually better that the picture , we had the upgrade with a suite , Its a Turkish hotel there are a few bus trips so coaches arriving late afternoon but gone early morning Breakfast was fine as was the evening meal ,plenty to choice but remember its a Turkish hotel so choice is very Turkish We had no complaints an the service was excellent and no language barriers Its a safe bet this hotel may not be 5 star but at least 4

It was my 5th time visiting and i still like the hotel, especially how it is located slightly on the edge of the village and the view is great. The rooms are spacious and clean.

People don't wear swimming caps in the outside thermal pool and it is fool of hair as a result. People also leave dirty dishes and alcohol bottles randomly everywhere: near the pool, in the hall. The stuff doesn't enforce rules.

Actually we were a little bit confused because of the others reviews. But when we come here - in the middle of nowhere :) - we were amazed... After more than 5 hours driving the hotel welcomed us so cosy and comfortable that we just like it from first sight. Everywhere is super clean. The room is big enough - double and single bed. We took deluxe double room for 2 adults and one child for 100eur for accommodation with dinner and breakfast. It's a huge hotel with a lot of swimming pools - inside and outside. Sometimes it could be overcrowded, but the place is enough. The restaurant is comfy and with beautiful view. The nature spring and thermal pool with mineral water is splendid. There is a variety of food, not great, but OK. It is just 2 km from North gate to Pamukkale, but it's better to use the central entrance. But have in mind that the swimming area is great, the garden, the sunsets, the program every night - live music, belly dancing... Plan at least 2 nights here!

The tap water is not 🚫 for drinking, but it's typical for a lot of regions. There is bottled water in the room for welcome and it's available for free at dinner and breakfast. We like everything in this hotel :)

Hotel had an indoor and outdoor thermal spa- we used the indoor one along with friends and family. late night check in was fast. Breakfast could be better considering the different type of tourists. Dinner was included in package and was fine. walkable distance to the market where you can get souvenirs, swimming dresses, fruits, drinks, etc. Limited options nearby for the food. room / bath area was spacious. good for a short stay.

Facilities and location. The spa staff were excellent, friendly from the desk to the staff there at the spa. Always smiles, talk and friendliness and very helpful.

The breakfast didnt meet expectations. The Wifi was very poor.

Excellent thermal pools and massage options

Breakfast location was nice but the fare was pretty sub standards compared to all the other hotels we stayed at . Dinner buffet was equally uninspiring. Felt like the waiters were waiting for us to leave. And they didn't have new water bottles every day. Surprising for a place that prides itself as a health retreat.

Efficiënt

Second day no Room cleaning...????????..please tell me why...?????? Gym..not on a good condition..terrible

excellent thermal pool, good aircon, good wifi, food is simple and good overall, afternoon tea is a nice touch. rooms at the back are nice and quiet.

the spa does not have aircon in treatment rooms

Grace period to be given for breakfast and dinner.As we went out and returned half an hour late,Counter closed and dinner was denied.otherwise food was fantabulous

Breakfast and dinner were awesome!

Bathroom basin water was very salty and the bath tub was little slippery