Emirates Stars Hotel Apartments Sharjah0

Housekeeping staff Digonta, Abbas, Basanta, Sumon are very helpful and friendly.

The overall service at Emirates Hotel Apartments was exceptional. The staff consistently exceeded my expectations with their friendly and warm approach. They were always available to assist with any queries or requests, and their knowledge of the local area and willingness to provide recommendations made my stay even more enjoyable. The attentiveness displayed by the room attendants responsible for my room, Mr Abbas and Mr Jahid, was exceptional. They consistently made sure that my room and facilities were in impeccable condition. Whether promptly replenishing the amenities or ensuring the room was spotlessly clean, their dedication to maintaining high standards was evident throughout my stay.

I stayed here for March 2023 and a little longer afterward, the service was exceptional and I did not experience any inconveniences. Mr. Karim and Mr. Maabool attended to my room, they were very welcoming and kept it clean and in top condition, thank you to them for their services and kindness. The room had its own kitchen, which was a necessity for me before I traveled as it was cost-effective to prepare my own meals for the duration of my stay. The hotel is in a good location for me as most amenities were in a close radius or a short taxi ride away.

I would have benefitted from having more kitchen utensils available upon arrival.

Different feelings about staff when i was at place they was very nice the problem and my disappointment is that they they don’t communicate over messages so i had small issues i was trying contact them 5min after booking was made however they haven’t answered in about 3 weeks!!! Only when i was arrived and started complain about they should communicate with customers they ungraded my room to better one so finally I’m happy about them but anyway they should take attention for better communication. The rest was really nice perfect apartments for price you paying.

No communication from hotel side until you reach them directly at place so if you have any questions they will not answer. Location a bit far from metro or even bus station so you have to take taxi as only option of walk to nearest buss stop which are ~2km away if you are there around middle May - September that’s not option to walk under +40+ degrees also taxi are more expensive from/tp there if it’s matter.

We ended up staying at the One bedroom apartment and extended our stay, It is spacious as well as cozy with a functional kitchen where you can cook and bake (gas oven). The Hotel is close to many restaurants that deliver for free (through their own whatsapp numbers) and has two Grocery stores right next to it. We received Exceptional service from the staff, especially the Hotel Manager as well as Basanta and Karim

- Wifi signal is weak in some parts of the apartment - They sometimes have unscheduled maintenance activities that they could notify of before hand. (it happened twice but later on started getting printed notices)

The apartment was clean and neat. Receptionist was nice and upgraded us without extra fees. The place was quiet and comfortable. Free wifi in the apartment.

Washing machine was not good. No hangers to get the clothes dry. The tools in the kitchen were poor; big pots and containers were not reliable. I suggest they put smaller pots and pans for quick travellers to use. No matches were in the kitchen. We had to buy. The location is not the best so it better if you rent a car.

i have stayed at this hotel multiple times and the high quality of service and attention to details remain. The housekeeping staff and supervisor is amazing and reception Manager is very kind and professional.

room will be more better if old furniture will be replaced by new

Overall Good Experience.

There are few things that void my stay at the property. I reached Hotel at 14:00, but the reception told me that your room is in cleaning process and will be ready in 30 minutes, but they provide Door access card around 15:00. At check-out, I request them to stay in the hotel till 13:00 as my pick-up transport has to arrive at 13:00, but they forced me to vacate the room by sharp 12:00, and told me any single minute extra minute will cost you rent for half Day. Is this justice to provide the room 1 hour later than the check0in time, and asked the leave the room at exact check-out time, even after placing request of only hour extra at the room.

It is a perfect hotel for families and long stays ,i booked a studio and they offered a free upgrade to one bhk appart' ,it was very pleasant since the studio was not ready for check in. The staff are polite and professionel i have to mention islam and hAssan that come everyday for house keeping ,my appartment is cleaned perfectly. Even some people are complaining about the location for me is so calm by night and peaceful. For sure i will come back for longer stays thanks👌.

Only one elevator for all the building.

Wonderful location, close to Sharjah beaches. calm place and relaxing environment. Apartment comes fully furnished with all amenities for cooking. The staff is very helpful and friendly specifically the manager.