The location, the standard of facilities, cleanliness and modern atmosphere was brilliant. I loved that the tram, train and bus stops literally on the doorstep. The breakfast is amazing and the whole hotel has a comfortable, homely yet modern vibe.

I only have one suggestion........the shower door in our room was just clear glass and due to not seeing this was closed, I suffered a nasty bang to the head when bending to pick up toiletries from the shower tray. I almost passed out with the shock and the pain. I feel if the glass was patterned in some way, I would have seen this was closed and prevented the injury.

Lovely new hotel. Good sleep quality due to comfy beds & no hotel noise. Good quality toiletries. Room size was larger than most. Location 5min walk from Central pier. Multistorey carpark (Talbot Rd) directly opposite hotel.

More expensive than most. Provided with a twin room & not the double I requested. Reception team member (Samantha) said she couldn't swap due none being available. She presented as being indifferent & completely disinterested, not even taking the time to check her computer. I was accepting of her response until I later spoke to a fellow traveller who said she had requested a twin room & had been allocated a double.

Everything from checking in bar staff housekeeping was bang on stunning building inside & out well run hotel well organised. Well looked after everything you want in a room peaceful & quite which is very relaxing atmosphere. The drinks in the bar were nicely served lovely seating area with live music DJ Saturday night live singer on Sunday Excellent all round

Nothing not to like

We didn't just like it we LOVED our stay..we was welcomed on arrival by a warm welcome and a mulled wine and mince pie the smell has you enter the hotel is divine ... our room was absolutely stunning the view out our window was of the tower the room was well equipped and spotlessly clean .. Christmas morning we found a stocking hung on our door with dominoes an orange and chocolate coins lovely thought...even santa had left his footprints in the hallway and in the entrance such a lovely touch... the breakfast was lovely lots of choice the hosts was very polite and welcoming....the car park is just over the road and is discounted which is a bonus ...this is our new go to hotel from now on very central and close to everything

Leaving 😄

Location. Modern rooms. Quality breakfast. Attentive staff in reception. Young lad in restaurant was great.

Room was too hot, air con only drops to 19 degrees with windows not been able to open. Marco’s restaurant lost our booking for New Year’s Eve which was made two days prior, with the guy in charge of the restaurant being dismissive and rude. Rude barman knowingly giving flat Prosecco and didn’t seem to care. That being said, we now know to ask for a fan for the room, and keep clear of disappointing areas such as bar and restaurant.

Hôtel was well situated if traveling by train, next to the station. Electric trams are located outside of the hotel. The hotel was new and very clean and well equipped. The breakfast offered an excellent choice of a buffet style hot and cold, the hot breakfast was hot and not tepid as in other hotels. The breakfast team were very pleasant and smiley, which made us feel very welcome

No parking, which for us wasn't a problem because between the end of November and before Easter it is possible to park for free within a 5min walk or a secure carpark opposite the hotel. When we arrived, the receptionist made us wait till 3pm, although the room would of been ready and she never told us times or where to go for breakfast.

Beautiful hotel. The staff were exceptional and very friendly and helpful. Made to feel so welcome! We stayed in a standard king room with a sofa bed and it was amazing. We had a lovely buffet style breakfast every morning inside Marcos restaurant. Although we didnt use it you can also order room service 24 hours a day. Great location. You step off the train and the hotel is right there. Also has the tram and bus stops outside and is a few minutes walk to North pier and the town centre. We will definitely be back soon! Highly recommend staying here.

The only thing we didnt like was having to leave.

The room was spacious, clean and had all that you could need for a short stay! There was even a little mini fridge! The bed was really comfy, shower was powerful and it was a nice treat to have the option of a bath with mood lighting. Great touch to have all the bathroom essentials, including conditioner aswell as shampoo! The downstairs lounge area was really nice with an extra added bonus of being able to grab a Starbucks coffee and all the staff were really friendly. Location wise it's absolutely perfect for wanting to explore the center and literally just across the road from the train station. We also liked the security aspect with needing the key card to access the building after a certain time and also to use the lift. Just a little extra peace of mind for personal safety, especially if you're travelling solo. Value for money was great for a weekday trip, and we had a really enjoyable stay. I would absolutely recommend it, and it would be the only option for a stay in Blackpool for me now. Also, the smell in the lounge area was soooo nice! It gave the atmosphere that luxurious, tranquil vibe!

There was nothing we could honestly say we didn't like.

The hotel was clean, bright, appealing on entry, and situated in a good place to get around. The staff were friendly and polite. I asked for a room overlooking the tower, which was accommodated. The room was modern, comfortable, clean and quiet.. I found the bed and pillows a little uncomfortable, too soft for me, and I didn't sleep too well. However, that was my experience. My friend thought they were fine. The breakfast was ample, with plenty of selection on offer, in clean and pleasant surroundings. Check-in and check out were quick and easy, and we were able to leave our bags with the hotel to collect later, which was an added bonus. All in all, an enjoyable stay and worth the price paid.

Clean, fresh, quiet and everything worked as you’d expect.

Talbot st car park situation - the entrance is narrow I’d bet you’d struggle to get a big car through the shutter, also something it doesn’t state in the car park on any signs (that I saw) once you’ve put your yellow chipcoin in the machine and paid, it comes back out of the machine, you need it to put n at the exit barrier, I walked off after payment without it and realised at the exit I was meant to keep hold of it, several intercom calls later they let me out, lost coins is a £30 fee, I’d already paid my £12 but luckily my card payment was verified and I didn’t have to pay the loss fee.