Lovely new hotel. Good sleep quality due to comfy beds & no hotel noise. Good quality toiletries. Room size was larger than most. Location 5min walk from Central pier. Multistorey carpark (Talbot Rd) directly opposite hotel.

More expensive than most. Provided with a twin room & not the double I requested. Reception team member (Samantha) said she couldn't swap due none being available. She presented as being indifferent & completely disinterested, not even taking the time to check her computer. I was accepting of her response until I later spoke to a fellow traveller who said she had requested a twin room & had been allocated a double.

Everything from checking in bar staff housekeeping was bang on stunning building inside & out well run hotel well organised. Well looked after everything you want in a room peaceful & quite which is very relaxing atmosphere. The drinks in the bar were nicely served lovely seating area with live music DJ Saturday night live singer on Sunday Excellent all round

Nothing not to like

Quality and size of the room - (superior king)it was suberbly arranged with every facility thought of and provided. 5* Also staff were very friendly and helpful and the location was excellent for us.

We dined in the restaurant one evening (Marco Pierre White) we were very disappointed 😞 The portion size was ridiculously tiny - my chicken breast was the size of a pigeon! With any additional accompaniments being charged as extras - it was definitely not value for money for the amount it cost, in fact my partner who is a small eater, actually went across to the supermarket opposite to get a sandwich to eat after we left the restaurant!! Also the breakfast was chaotic in the restaurant area. More breakfast tables are needed and the ‘flow’ of the self service area needs a rethink as it is dangerous!

I loooove the rooms, they are spacious and they make you feel so relaxed. I love that they provided hot cocoa sachets in the tea counter. The mini fridge also has crisps and candy for you along with water, which also I found really sweet. The rooms are comfy, the table and chair was perfect for me since I was attending online classes. The staff is very friendly and helpful too. The Sainsbury's being across the street was a whole blessing on its own!

I think the wifi strength definitely changes from room to room, my first stay the wifi was top notch but the second time around the wifi was very unstable. I could deal with it on my laptop to some extent but on my phone it was too choppy. Ah well, you win some you lose some

This is one of the best hotels I have stayed in and I travel frequently...When you enter the building you are met with a beautiful smell permeating the air...The reception/ bar area is beautifully decorated in modern tones...The check in was efficient and welcoming....The rooms are modern with everything you need, clean bathrooms with lovely towels and an excellent power shower..Couldn't fault anything.. The hotel is across the road from the railway station and there are tram and bus stops right outside...Great location for seafront / town...I would highly recommend and would definitely return...

The mattress was a little hard for me , but thats just a personal preference..

Overall an excellent stay. Very clean, very comfortable and only a short walk to the Winter Gardens where we were attending a 3-day event. I was under the impression breakfast was included, and car parking was free, however it wasn't a problem paying for breakfast at the restaurant and I was advised by the member of staff on duty that it cost a little less if I booked in for the meal in advance at the hotel reception. I was advised to have the parking token "validated" at reception when I checked out, which I took to mean that I could then exit the car park free, so was disappointed to find I had to pay £18 at the token machine in order to raise the barrier to leave.

Nothing really not to like about this hotel. It's new, it's fresh, it's very comfortable and clean. My only downside was not being made clear about the car parking/payment arrangements.

The breakfast was well presented.And catered for all individual needs. All the Display on offer looked fresh. And good range of fruit juices for all tastes. the seating was informal and relaxed. The piped music was a good addition to the overall experience.

I feel the cooked food could do with being kept at a higher temperature. and the plates were cold to the touch. There was no where to place a tray if required in front of the hot foods IE stainless steel racking if you are a lone disabled traveller. Or a family with two or more children to cater for. not everyone can carry a plate of food and hot / cold drink while using a walking stick or having a assistant or service dog with them.

The property was in a great location for what we wanted in Blackpool. It was opposite the train station and within easy walk of the North Pier. The room was large, exceptionally clean and comfortable. The bed linen was of high standard and bed extremely comfortable. The bathroom was also large clean and had good quality towels and toiletries. The breakfast was of high standard and choice but I would recommend that you pay for this within your booking as it is cheaper. Staff were extremely friendly and helpful.

The property has no parking and the recommended car park was closed for some reason so we had to park further away. It was pouring with rain when we arrived and we could not park at the drop off point so were absolutely soaked as was other customers when we got to check in. The parking is not cheap and I would make sure you budget for this within your stay.

The hotel was clean, and comfortable . The room was perfect, and loved the little fridge, so nice to be able to leave drinks cooling while we were out and about. Bathroom had everything we needed and shower was amazing. Breakfast buffet was amazing, it had something for everyone.

Basically a perfect hotel, I would love to stay again, but will not be visiting again. Unfortunately around the area of the hotel, is appalling there are people asking for money, drug use and alcohol amongst these individuals is obvious. Sorry, Holiday Inn, will not be back, which is a shame, as the trams are literally at the back door over the hotel, which makes getting around Blackpool, so easy. There was a nightclub, called Flying Handbag, and the boom boom of the music went on until 4am in the morning. Glad to get home!

Everything was great, location next to train station, the tram station was at the rear of the hotel. The entire building smelt new, and the rooms were excellent. The staff were very happy, polite and helpful. The breakfast each morning was amazing, choice, freshness and again the staff were welcoming and friendly.we would return but.........

Only pick even room numbers unless you want a disco beat bass line in your bedroom till 3 to 4am from neighbouring nightclubs even with modern soundproof glass you could hear and feel the bass from 2 nightclubs to the rear of the hotel.