We had a balcony room overlooking the marina and it was brilliant. So glad we splurged out on it. Watching the marina kept us occupied with the harbour activity (my husband is a skipper of a pilot boat). Room was spacious with comfortable seating. Bed comfortable. Breakfast was very basic considering the cost of the room (ie it was pricey!) but adequate. We only managed to snag one night there out of the four nights we had in Seward as it was booked out all the time. Started looking for a room six months before our arrival in late August. But loved it and it was probably worth it.

Very expensive

The room was not exactly what I expected. I think in the online description it said all king bed rooms came with a microwave and mine did not but I may have misunderstood. However it was not bad as there was a little room down the hall with a microwave and ice machine. The mini fridge stunk a bit like fish but that comes with staying on the harbor lol. The staff were VERY kind and got me into a room very quickly even though I was several hours early. The bed was clean and so comfortable. I'll definitely stay again!!

Only thing was I was dumb and didn't discover how to use the jacuzzi tub until my last day there.

It all started with a warm greeting from Sheree. She was an amazing front desk host. Not only did she do the normal keys and things, but she also provided us with suggestions of her favorite things. Her pleasantries were more than I've experienced in many stays at various hotels. In addition, the room offered a balcony overlooking the mountains. It was nice to sit outside after a long day of travel. In addition, our room was literally connected to the elevator and we didn't hear anything. I really enjoyed this hotel and will definitely stay here again should I find myself in Seward.

Limited vegan options for breakfast. They could add more fruit to the selection.

Great location on the marina and you can walk to some restaurants and boat your companies. The staff was wonderful! Everyone from the front desk to the cleaning crew were helpful and friendly. Large breakfast with sausage, bacon and omelettes, along with fruit, coffee, waffles, danish, boiled eggs, yogurt etc

We were there in the off season so we had the pool to ourselves. However, it is small. it said max of 7 people for the pool and 3 in the hot tub so I’m not sure how this would be in peak season.

I loved the breakfast and pool options. The rooms were well taken care of and comfy. Really enjoyed the atmosphere.

I was not a big fan of the check in. When you check in, you have to fill out some paperwork in order to get your keys. The couple before me took way too long because they wanted to go over every question. Another staff member could have stepped up and made the whole process go faster but it feels like that wasn't an option. Honestly being able to fill out the paperwork could have been done online.

Loved the pool & ample linens. My children were safe and enjoyed the vending. We all took part in the harbor cruise. Great local Alaskan coffee!

There was some confusion about check-in, and I was given keys to different room. Housekeeping staff seemed shocked by the (common, minor) clerical error and could’ve been a bit more professional in their response. But all in all, not more than a hiccup. Front desk staff was always accommodating & patient.

Breakfast was great and much appreciated. Staff were very friendly and accommodating

Not the hotel’s fault at all, but there seemed to be a silenced cell phone somewhere in the room that kept going off (could hear the vibration every time a call came through or an email). We looked everywhere but couldn’t find anything. We told the front desk about it in the morning, and they said they would have housekeeping look for it. I don’t think they even found it.

The location was perfect. It was right at the end of the cruise dock. They had their own free shuttle to take us to the hotel. We were able to check-in early. The staff were so friendly and helpful. Breakfast was convenient. The hotel was close to a free shuttle stop to tour the city. They had a excursion company in the building while made it easy to book excursions. The tour boat also docked and departed from outside the hotel.

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Love that it’s right on the harbor. had a decent continental breakfast. close to the SeaLife Center. the room was comfortable and clean. They had a very large group of students check in after we did. The host said taking up 80% of there rooms… so a lot of kids. A few unruly kids made a couple of hours pretty uncomfortable, but when I called the front desk to complain he immediately came to find their chaperones and the kids settled down. there’s always going to be a few in a group that size. I was pretty impressed with how quickly he took control of the situation

I’m happy with the stay

The location was spectacular and the view was exactly as expected (booked the water side). Seeing other hotels in town, I was very glad I chose Harbor 360. You’ll be VERY close to any fishing or boating excursions. Breakfast was hot and filling to start our adventures each day. The elevator was out but they made sure porters were roaming to help with any bags.

I had hoped for a room with a balcony but only the king rooms had balconies. If this was clearer on the site, I would have booked accordingly and unfortunately there was no availability for a last minute change at check in.