Very nicely located 5-star hotel with overall great service and large rooms. Views to the bay are great. A quiet location, especially on the bay view side. I also liked complimentary water bottles and morning coffee, as well as the hair saloon.

$50+ oatmeal for breakfast (with berries, coffee, and water) felt a bit pricey.

Best location to stay in Miami as close to city but being on Brickell Key Island you feel removed from the hussle and bussel of downtown Miami . Loves the walking path around the hotel each morning . Rooms great size , beds very comfortable, gorgeous views. Great buffet breakfast and nice bar for evening drinks and snacks . Staff accommodating and generally friendly as usual some better than others .

The pool temperature was extremely warm ; not refreshing at all . Did not use as too hot felt like a warm bath . Pity as it was hot and would have been good to cool off . The hotel boasts a private beach but you can’t swim there as it drops to the Ocean , however it was a better spot to sunbake than around the very crowded pool area and there was a nice breeze which made it more tolerable than lying around a pool that was too hot to swim in .

All staff I experienced were very helpful and kind; The overall quality of facilities were exceptional with a few minor issues; The location of hotel was great that we could walked down to the Brickel area;

The overall quality of the room we stayed was great with a few minor issues: - The bathroom sink was draining really slowly; - The wine refrigerator (?) made lots of noises so we had to turn it off; - The room we stayed wasn't much sound proof that we could hear sounds from the room next door;

Location is good. All staff is nice, especially the guys in the pool area. Pool is small but very well kept and enjoyable. Rooms very clean, fixed twice a day very nicely. Great sized balcony. We enjoyed sitting out in the evening overlooking the Miami skyline. Overall I recommend and in fact will be back soon.

Beds are a bit small. I was hoping for sizes closer to queen to accommodate two adults more comfortably. Structure a bit aging.

The location is fantastic. It provides a bit of exclusivity being on Brickell Key but still incredibly close to downtown. The room is well equipped an spacious and tastefully designed, and I had a bay view which was fantastic. The food is terrific at La Mar and at the Pool Cafe.

The fitness center needs an upgrade for a five-star property. In addition, folks should know that if they are headed there in peak season, the pool area is somewhat tight compared to other five star hotels in the same area.

The room was a very decent size, the bed was great and the blackout worked wonderful. The location is also very good, with great water views.

The hotel was a bit run down, the bathroom was poorly stockee with toiletries and the staff was not very atttentive. Also they charged $55 for overnight Valet and for Wifi if you were not part of their Friends of mandarin Club.

The staff is excellently trained. Very accommodating and sharp. We spent 3 nights at the hotel in Miami. The level of service far exceeded everywhere else in Miami. We felt pampered and recognized by the staff at the hotel. I would definitely recommend this hotel.

Every outlet and every staff member were excellent.

The downtown view from the balcony is speechless, best ever. Mr.Lester from the ground floor is a kind man and the man with a social character, he is like your old buddy. Room is great, food is great, bar is great, Brickell vibe is just a short walk distance.

The only thing we didnt like is the window between the room and the bathroom (that looks Old)-and it would have been a problem if traceling with friend or sibling! You May even close it with a window like the one you have in the elevators, or two with light between them!

We had a great time, staff were amazing and level of service was very good! Food & drinks were fantastic and we enjoyed using the pool (although the weather not amazing!) Our room was a good size with a great balcony, although again because of the weather didn't get full use!

Location was ok, a little further away that everything we did in the day, but driving was easy in Miami and we used the valet service which made it very easy. Quite a lot of business guests staying, rather than other people on holiday like us.