The lady at the breakfast area was extremely nice and helpful. The breakfast was good. The oatmeal was very runny.

The room and facilities looked tired. This hotel needs a facelift. From the carpet in the hallways to the furniture in the room. The chairs at the entrance were all stained. I stayed at the Holiday inn Express in Cartersville many times and am comparing it to this hotel. A big difference!

I had made my reservation through Booking.com and they could not find it in their computers. They said they were fully booked . It was 11:00 at night and we had been driving 8 straight hours. I was devastated! However, they did accommodate us. So all worked out. I feel there should be a better system for those reservations getting through to you. I don't know whose fault this was, however it sure put me through an upsetting check in. Thank God it ended well.

It was clean and the staff was friendly. Breakfast was good. Coffee could be better. It was very weak.

There was some construction or maybe water damage clean up going on during our stay. It was noisy when trying to go to sleep.

Location

Stayed on the 3 floor. Above (4th floor) was a traveling school sports team. The clomping of foot steps and the level of noise was constant and annoying. Sleepless night for me.

Front desk was very welcoming and helpful. Housekeeping and food service staff went out of their way to offer lots of little extras. (“Here, take a few more clean towels.” “Let me fill your travel mug with ice and get you some fresher apples from the back.” Clean room, lots of parking, nice breakfast.

WiFi connection was a little spotty, but that wouldn’t keep us from staying there again.

The property was beautiful, love the location. I was visiting for a BB tournament. The hotel was fairly close to everything!

I had a great stay. I’m not sure it had guess laundry?

Staff was very accommodating and pleasant during every interaction. The rooms and other hotel areas were fresh and very clean.

Honestly, the breakfast was not fantastic. only other complaint was that the hotel/motel next door was a little sketchy

Everything. Our stay was perfect. Very clean. Professional friendly service. Comfortable bedding. Smushy pillows just like I like them. Excellent.

The pool is green. I understand it's probably closed due to Covid-19 or the end of season. It should still be maintained.

In our travels, many places say they are clean but aren’t. But this Hampton Inn was very clean. It made us feel comfortable. Even my daughter, whom we call Dr Micro (she has a Ph.D. In Microbiology), picks over every place we stay. She had nothing bad to say!

There is nothing bad to say!

Breakfast was excellent, plenty of options, and the food was great.

The ice machine/vending machine could have been on every floor instead of just the main floor, that is my only complaint.