This property is in a great location with easy access to restaurants, Starbucks, Walmart, Home Depot, fast food and up to Schweitzer. Cookies given at check in. Morning breakfast had more options than anyone could eat and several coffee and drink options. For me, Eggs, sausage and hash browns one day, chicken fried steak another. It wasn’t gourmet but just as you would cook it at home :-) our room had a good size mini fridge, Keurig coffee maker, microwave, sofa and sofa table and desk with a view of sand creek and the mountains. I will definitely stay here again if rooms are available.

The McCafe Keurig coffee pods were not great. Elevator to the third floor made me nervous as it squeaked when reaching the floor each time.

I can’t say enough good things about this hotel - starting with the staff who were so welcoming from the main housekeeping who helped us get into a room early to the front desk who noticed us looking for a key and offered to print a new one. The lobby was really cute and inviting and the breakfast and had alot of choices for our group. Above and beyond. There’s a great restaurant next to the hotel- making this a great choice.

nothing

We were very pleased with the staff, the room facing the road wasn't the best. We would prefer the rooms facing the mountains. The breakfast was outstanding. The staff working in the breakfast area were super people!! We will be staying here again when we attend a family reunion.

We had room 210. We would have liked room 211 which would give views of the trees and mountains.

Breakfast was fine

There was one significant problem - late evening we began hearing a loud annoying sound - on talking to the front desk, we were told it was treadmill in the exercise room. Apparently there was nothing to do but wait for the person to finish exercising. Fortunately the individual quit around 9:30 and no one else started up. The noise was very intrusive. It seems like the treadmill could be moved to a place where the sound and vibration doesn’t disrupt the comfort of other guests.

I loved the location of the best western! The staff was extremely nice and was really helpful since it was our first time in ponderay! I would stay there again!

It was pretty outdated. The bed was pretty hard and the room was kinda creepy! Overall it was just the bed that was hard and the room was outdated and had creeks and the bedding as also outdated.

The best breakfast we have ever had at a hotel! Delicious scrambled egg dish with the side of bacon cooked crisp- just how I like it! We really enjoyed the food and the comfortable dining area. Also, the lobby was very warm and welcoming. We will definitely stay here again!

Very nice amenities, loved the lights in the headboard, comfortable bed.

Super cheap feeling pillows, felt like sleeping on nothing they were so lightly filled. Not impressed with our room RIGHT next to the elevator, it was loud. Breakfast was not great.

Great variety of food to meet any type of diet. Staff were very friendly and helpful. The dining area was large enough to accommodate the number of guests enjoying the breakfast.

The hours could have been just a little longer to accommodate the late sleepers.

Front desk was able to get me a room on the mountain side of the building. Staff are all so helpful. Place is always clean and comfortable. Breakfast is really good with lots of options.

The breakfast area can get a bit crowded.

It was a great experience and it was very quiet, had a wonderful experience and the breakfast was delicious, I will definitely be coming back again

Not a single thing bad about this property, the staff were excellent