Hotel 21

The lobby was amazing, very swanky. It looked very clean. We had a suite so we were on the 3rd floor. My sister is a smoker so the balcony was great. Even sat out there one evening with my mom and sister. There were 2 other couples out there but it's spacious enough for several groups. Our suite was very spacious, had a toaster even. The fridge was already cold and was larger than the mini fridges most rooms have. We also liked the size of the trash cans. The 'tap' system to open the room door was easier than trying to find the slot to put it in. Will definitely stay again.

The description said 'sofa' sleepers, when in actuality they are love seat sleepers. They were NOT comfortable at all. As my sister said 'now I know why they put kids on these things'. She ended up sleeping in the 2nd bed in the bedroom with our mom. Our mom likes a warm room, my sister and I like a cold room, that's why we took the sleepers. I threw the mattress on the floor to sleep, I found that rather comfortable (for me anyway). The only negative was one of the blankets in the closet had something sticky on the corner. It could have been a guest that decided not to use it and left the stickiness, it was very small, I wouldn't have noticed it if I hadn't touched it. The other was the mirrors were streaked, but that wasn't a big deal.

The beds are very comfortable, the staff is out standing and very helpful. Fantastic setting areas to talk. We highly recommend this place to others.

Nothing

It was incredibly beautiful! The location was perfect for our needs. We walked to the VFW Post Home. I had a beautiful view of the bluffs. ♥️ Everything was immaculate and quality. I invited people who live in the area to come see it.

Nothing. I was so excited to have a view of the bluffs that I locked myself out of my room. The woman who was working at the desk graciously walked with me to let me in. The others loved the casino and game room.

There was a power outage for a long time and I still give it a ten, so… it was pretty perfect. The only thing missing is a pool/hot tub, but it’s still a ten without it. New place, vintage industrial chic with Gatsby vibes. The atmosphere invokes calm and awe at the same time. Clean. Great staff: Personal and genuine. I felt like a guest at someone’s expansive home or at least a B&B, not a hotel…which I’m saying is a good thing and a welcome departure from the norm. Our family loved it. Lots of personality all around. I would have killed to have my wedding reception at a place like this. My 13 year old son wants to live there, and he’s got some high standards.

Not a dang thing.

The hotel was beautifully decorated in the lobby. The room was extremely clean and spacious. The beds were super comfortable! The staff were very friendly and check in was easy!

The male manager/owner was helpful and very attentive, and resolved the bedding situation professionally. The place is brand new, fancy and tastefully decorated.

The attitude of the lady at the front desk was unfriendly it may us feel like we were bothering her when we checked in. The linen in the sofabed was neither prepared or change from the previous guest.

The suite was very attractive, roomy, clean, and confortable.

We expected breakfast at a property such as this. With no food service at or near the hotel, no breakfast was a real inconvenience.

Great design, lots of bling. Room was very comfortable & spacious, with a very friendly staff. Greatly appreciated a spacious bathroom, the feel of luxury while traveling. Shower head was very high up - that was a bonus (it's the small things, right?). At least on bottom floor, odd numbered rooms had mountain view, even did not. Not a negative, just an FYI.

Mountains view from the room

Sound isolation could have been better - you could hear someone else taking shower Kind of industrial zone around Pics significantly better the place in fact

Rooms were great! Very clean. Not impressed with breakfast. Basically a muffin or an orange. Had to walk to the machines to get coffee.

Breakfast