The Westfield Inn, BW Signature Collection

The room was beautiful and clean and comfortable. The king bed was excellent. The bathrobes are luxurious. We used them for blankets.

We usually open the windows at night, and that is not possible here. Also, the room darkening curtains did not close all the way, so the lights from the parking lot came into our room. Also, we did not like the over-stuffed, giant pillows. We asked for a flatter pillow but they did not have them, nor blankets. We asked for pillowcases and we put them on the chair cushions, which were smaller. We asked that the room service not change our pillow arrangements and every day they came in and reversed what we had done. We asked that room service not come in at all, but they still came in.

We LOVED the location to all the restaurants. We could hear the people above us. The bathroom door in room 226 really needs to be greased--very squeaky. Breakfast was good. Staff mostly there but not always at the desk when we needed them. Also loved the very nice standup shower and the whole renovation looks great.

We live in the southwest so the $255/night price was a lot for us. Wish there was an outdoor space to gather (we were very short on time, so perhaps there was and we missed it). Also wished very much for a shuttle to Newark Airport.

After a room change, my room was just what I had hoped for... it had a well equipped kitchenette and I was able to prepare dinner in my room

The evening man on the front desk wasn’t there when I arrived.. a sign saying ‘back in 5 minutes’ so I waited 5 minutes and still no one.. so I pressed the bell to be greeted by the words ‘I can’t even go to the bathroom in peace ‘ He was grumpy, non helpful and rude. When my partner arrived 20 minutes later.... the ‘back in 5 minutes’ sign was back on the desk once more...

Rooms were renovated. Very clean. Nice bathroom & walk-in shower. Super-comfortable beds. Staff was very nice/helpful and polite. I stayed here before & would stay here again.

I went across the street to get a good cup of fresh brewed coffee. This is a personal choice. I don't like coffee from a dispensing machine. Coffee flavored water. Yuk.

I was able to get the same room as I did before which I loved the fact that I was able to go to Trader Joe’s and store food and cook dinner in my room and the fact that it was close to restaurants and Walgreens was a plus

The smoke alarm in my room was hanging out the wall

It is nothing special, but it is clean and comfortable. The location works well for me. One very nice touch is that if you want to, you can crank open the windows and get fresh air. The place is small, which I find agreeable, and it's quiet -- which is of the utmost importance to me. The room I lodged in was spacious -- I didn't feel at all cramped.

On the negative side, relatively minor details. The door to my room was too large and/or not hung squarely, so you had to fight it to get it open or closed. The sliding door to the shower was weird in that the panel that slides is directly in front of the toilet, making it awkward to get it and out. Both of these issues could be problematic for people with mobility issues.

I loved how big and spacious the rooms are the kitchenette with all available utensils to make a meal

It took a lil while for my room to heat up but it was ok

The staff were very friendly and accommodating.

The room seemed unfinished, like there may be some construction happening or needed. the elevator was out and the hot water for a period of time. The curtains also didn’t fully close and our room overlooked a parking lot with streetlights on all night.

Location is great and breakfast is too. So nice to have a convenient breakfast included in a nightly rate.

We come several times a year as repeat customers with always the same hotel attendant and it would be nice to be greeted with a more hospitable attitude.

.Rooms were very modern, clean and spacious. Close to alot of restaurant in walking distance. Breakfast had a good variety.

The parking lot is a tight squeeze. The breakfast needed to be replenished so while it looked and smelled good, we didn't have the time to wait for the food to be refilled.