The employees were super nice. I enjoyed the breakfast and complementary evening reception. The lobby areas were nice.

The rooms are super dated and unclean. The carpet had stains, the lamp shade had stains. The window seal was broke and quite dirty. The bathroom shower disgusting. Hair and marks all over the shower. The water was scolding hot. The bathroom it shelf was semi clean. The couch had stains. The room had an odd smell. I was very disappointed seeing this was an Embassy Suites. I didn’t say anything to management because we had adjourning rooms with family members, and didn’t want to have to move to another room.

I loved the atmosphere. Lounging area seemed a bit outdated but I didn’t mind at all! Our room was VERY clean, definitely worth the price. I was comfortable and felt welcomed for sure. Definitely plan on staying again soon!

The tub was actually a little gross, no mildew or anything just needed a good scrub down. The couch bed was a bit dated so could definitely use an upgrade on that at least. Not the property itself but the area around it is VERY dark I was a little afraid to go out and grab food, could definitely use more street lights.

I like the size. Had a king bed suite. The breakfast bar was nice. Had a make your own omelet chef there. When i checked in the hotel. the receptionist was very polite and courtesy. He gave a complimentary coupon for two free drinks during their daily open refreshment section. The soda machine was free 24 hours with hot coffee or tea.. the room was clean. There are no issues with my room or stay. .

The 10.00 per night for parking.

The reception staff was excellent. The happy hour was great. My flight was very early so I missed the breakfast. I used a long term parking company that used the hotel's parking lot as the long term parking location for my car. I chose this hotel to stay at because of this long-term parking connection. Besides the costs this was an excellent experience.

Great breakfast and the size of the room. The breakfast staff did a great job keeping up with refilling the breakfast items.

The hotel needs to be updated and appears to have a great deal of wear and tear.The air-conditioning system did not work properly. The room was warm and stuffy even though the thermostat was set at 60. The breakfast area could use another waffle maker. One simply doesn't accommodate the large number of people staying at the hotel.

Rooms were clean and comfortable, The beds slept well, Interior was dated but still nice. The pool was relaxing. The location was centered around exterior amenities.

Staff at the front desk the morning of our check out was rude. you could tell she had a bad morning, because she was taking it out on others.

The rooms were great sized and very well equipped. The beds and pull out were comfy and there was enough floor space for two play pens for baby sleep. The lobby was beautiful and the waterfall was peaceful as well

There are only two small elevators and while the view was open and beautiful, they were too small and it stayed very congested with long waits. The carpet in the room was also dirty. My babies feet were black within minutes.

A little disappointed. The breakfast bar was small and not as extensive as other Embassy Suites where we have stayed.

Good set up was in an open area where people were eating and was a little congested. Would have been nice if the setup was in a separate area/room away from temples where customers were eating.

staff and bed/linens

Old, somewhat run down, room needed a few repairs, restaurant closed, breakfast only ran til 9. We were concerned when we arrived to check in because there were tons of police. Turns out, they hauled off someone with a gun (of course that’s not the hotels fault. I’m sure the situation was handled swiftly and safely). Almost didn’t stay. 😀

The room was very nice- the breakfast was good and the seating in the area. The hotel was very clean and the staff was wonderful.

I needed a wheelchair for my husband because I did not know the room was so far down the hall and they said that they had one but could not find it.