The pool and hot tub were delightful, and we had both all to ourselves. The room was huge and very clean. Breakfast was worth getting up for! Staff were kind and helpful, very personable, and willing to help at any time of day or night.

The bathroom fan was quite loud, so it disturbed others when we used the bathroom during the night. The sink had a slight drip, but not loud, so it wasn't a problem while we were sleeping.

Location. Staff. Quietness. Breakfast.

Price of the room for a midweek stay in Burns is ludicrous. If work was not picking up the tab, I would not have made the booking. You need to get maintenance to address the fridge opening. It's too tall for the unit/cabinet that it's housed in, so you crush your fingers every time you go to open it. Outward handle would work better than the "grab the top lip and pull" mechanism.

the hostesses checked me in last night. what an amazing woman!!! she took the time to tell me all about the property, and even made a dinner recommendation!! I’ve never meet a nicer hotel receptionist/ hostesses!! she truly cares about people!!

n/a

The breakfast was terrific. It reminded me of the bounty and freedom we knew before the WuhFlu lockdowns came along. Great variety, self service, and open seating. The meal was sufficient to fuel us for the last 350 miles to home.

I can’t think of a single thing. The breakfast left me with a great taste in my mouth for the whole establishment. If I must dredge up a complaint to satisfy your rating service, then I would have liked plain unsugared yogurt to have been included among the vast selection of flavors that were made available to us. Now, are you satisfied???

The room was clean upon arrival. Great location to stay while passing through. Close to food and gas.

It was a bit expensive for a simple place to sleep while passing through.

The hotel and room were very clean. Breakfast was fantastic (hot breakfast with a variety of choices)!

Vending machines were very limited and seemed expensive.

The room was clean, the beds were comfortable, there were plenty of pillows on each bed. There were plenty of towels, the bathroom was clean, there were two extra chairs in the room. The complementary breakfast was outstanding, we especially liked the biscuits and sausage gravy, that was a nice touch we hadn’t seen in our travels.

Nothing

The hotel was very good. It was clean and the bed was comfortable. Good location and staff was very nice. We did go to the breakfast but it was nice that one was offered. We also didn't go to the pool.

The door we were told to go through to get to our room was not working, broken, we had to figure out how to get it to open. Also the tv was not working in the room, when we turned it on it was just static.

Beautiful facility. Perfect location for Harney County Fair. Rooms were comfortable. Breakfast was really nice.

We had so looked forward to spending a lot of time in the pool with the grandkids but the heater was broken and the water was so cold. Also, the shower head in our room needed to be cleaned or replaced to be functional.

Very comfortable beds. Front desk was welcoming and helpful. Location was very convenient. Will stay Again.

No negatives!