we had been hotel hopping and felt exhausted from our trip and when I mentioned it to the staff behind the desk, they took extra measures to ensure we were comfortable, so far as moving us to a more isolated part of the hotel so we could get a full night of sleep (and not have to deal with heavy footsteps above us)! Thank you to the Baymont by Wyndham folks for giving us a great night! It helped to refresh our trip so we could continue on! I’m so grateful for the caring and attentive staff at this hotel!

everything was pretty great- the only things I can think of were the lampshade having some cosmetic damages and the remote wasn’t working well. The bathroom may have needed a good sweep but these weren’t deterrents.

Check-in was the fastest we've ever had. Booked two rooms on line and after stepping up to the counter I had both sets of keys in about 45 seconds. I was amazed!

Noise from floor above was loud for a few minutes around 9:00 pm when people came into that room. Just walking across the floor - not yelling or screaming or anything like that.

This hotel offers everything you need. The location is great. It's right off of I-90 and right next door to Al's Oasis. After checking in, the restaurant in Al's is a great place to eat. There is also a full grocery store and a souvenir shop in there just in case you need something. After eating you can soak in the hot tub or take a dip in the pool. The place is clean. The staff is friendly. The beds are comfortable and the included breakfast is great.

Nothing. No complaints from me. I think it's a great hotel for the money. I've stayed twice and I'll stay again.

The stay was comfortable and clean. I had to locate the person at the desk, but I contributed that to a lack of help due to the issues of being short-staffed.

The room was very comfortable. The location was perfect.

Bed and pillows were comfortable. Hotel was clean. Staff were friendly and efficient. Breakfast was good. Right off the highway.

nothing

This hotel is definitely a hidden gem. The lobby and common spaces are really pretty and rustic. The room was very clean and decently modern with a comfy bed. Staff was polite and helpful. Breakfast was really good! Lots of choices - not just the "grab and go" that you see at many hotels now.

Nothing.

This was the 3rd hotel I stayed in during my travels to and from Rapid City/Spearfish for my grandfather’s funeral, and it was just what I needed for my final hotel on my way home. I had a lot of luggage to bring in alone, and was happy to see my room had an outside door, that I could park right outside from, making it easier to take stuff in and out. I was tired and hot when I arrived, and was super happy when I opened the door to my room and was greeted by the air conditioning, and loved how it not only had been running enough to make the room cool for my arrival, but the air conditioner also kept the room cool all night. The Baymont definitely had the best air conditioning out of all 3 hotels I stayed in, which means a lot when it’s 90-something degrees. Staff was friendly when I arrived and checked out, the room itself was nice and bed comfortable too.

Staff and availability of services! The staff were kind and present!

Pool and spa open until 11 pm Very clean unit Nighttime clerk was pleasant

I woke up very early, fell back to sleep and didn’t wake up until 8 a.m. I arrived to breakfast around 8:20 a.m. , the breakfast bar was out of coffee, hot breakfast and there were 5 of us that arrived around the same time. They were unwilling to add anything to breakfast, which was also out of juice . My breakfast consisted of yogurt and an instant oatmeal. I felt bad for the older couple who showed up and couldn’t find much to eat but a toast.

Fair price and great location. Rooms were clean and sufficient for our stay. Pool are was nice

Fitness room was a little lacking as treadmill needs replacing but other equipment was solid.