Americas Best Value Inn - Gun Barrel City

The staff are always so friendly and under my unfortunate circumstances they were exceptionally sweet to me and my daughters.

The suite we were in was right by the pool. There were two other guest that would enter and exit through the pool door and would slam the gate over and over from about 10pm till about 4am. The first room we were in had a few issues so thats when they moved us to another room.The tile baseboard was coming off and the toilet in the room they moved us to would run about every 30 minutes. On the plus side when we arrived the room I reserved wasn’t available so they upgraded me to suite.

The staff was beyond nice. My key wouldn't work and they came right up made sure I had the key that did work. They were just very very nice. Anytime Ithey saw someone in the hall or in the breakfast room or anything they made sure they went over and ask them how they were doing and if there was anything I could do to make things more comfortable for them.

The only thing that I didn't like was they were doing construction which they could not help. But they still went out of their way to make sure that people were comfortable even with the construction.

The location was great we were close to everything we needed. The staff was great also and we asked for extra towels and got them right away. They have breakfast from 7-10 I believe she said, we didn’t eat breakfast but there were a few people in there when we checked out

When I booked it said a spa tub and it was just a regular tub and the drain stopper didn’t work which was fine for me and my husband since we use the shower mostly but my kids like baths

I booked the rooms for my parents and my sister because my house at the lake is very small. My answers are based on what they told me. They didn't really eat the breakfast. They said the rooms were nice and clean. A/C was working great in the rooms but the halls and elevator were hot. As to the rooms being close together, they were on different floors but right above/below each other - so they sort of fulfilled my request.

My parents are 89 years old - I booked a handicap room for them. I was a little surprised it was on the 3rd floor, but with the elevator it was fine. Unfortunately the elevators broke down over the holiday weekend which left my parents having to use the stairs. My sister helped them and then when they were checking out, a hotel employee helped them with getting their luggage downstairs. I feel like they did the best they could in that situation.

The room was affordable and staff was above excellent also had HOT breakfast which wasn't mentioned in description,only mentioned breakfast. I would stay again.

Room description was misleading. Supposed to have a king room with sleeper sofa. I used booking.com and put in 4 adults, 7 children. It auto selected me for total of 3 rooms that was called an "apartment" and 2 suites. Therefore i thought we had enough beds but we had 3 sleeping on the floor.

We were in town for a funeral and the staff was very friendly and understanding. They allowed us to have a later check out time to allow everyone to get ready. Thank you very much. Staff was great, price was reasonable and the location was perfect. Would recommend to anyone who needs a clean room for good price and friendly people.

The TV could be a little bigger and sit up at a higher location.

above board customer service. Room clean and tv worked. hot water worked (believe me, I've spent real hard dollars on a room with no water before--i do not take this for granted. clean fresh air throughout the facilities and the pool was quite relaxing.

easier to find, altough i doubt you could have done anything about that. very hard to find in the dark.

The hotel is conveniently located near movies and restaurants. There is also a pool and hot tub, which remained opened past Labor Day.

The exterior could use a little touch-up paint and the grounds could do with some weed pulling.

it’s good for the price, if you get the balcony you can see the water and it’s very pretty. the staff was absolutely incredible, they were so kind and great to have a little conversation with. we went down for coffee because we were late for the breakfast and they offered to keep it all open for us. and everything was pretty clean.

you can hear everything inside your room, like people walking or your next door neighbors. also we had a little trouble with some bugs.

I loved everything about this place. the staff were awesome it was very pet friendly!

we stayed 3 nights the only issue we had was the elevator going out one the 2 nd morning with small dogs and a bad back made things a little difficult especially when toting stuff to the truck on check out day