The beach and pool is very nice. Very private beach.

The level of cleanliness is poor. We stayed in C3 in a 3 bedroom villa. The ground floor bedroom had cockroaches on the floor besides the bed. There were 4 to 5 live and dead cockroaches. I called for housekeeping, they came but when I returned to the bedroom, there were still cockroaches. This is not worth the price we paid for and the standard of a 5 star resort with 4-5 cockroaches. Please do a thorough clean up and pest control of all the villas and bedrooms in this resort.

Let me tell you, Helen our personal ambassador was incredible. She was attentive to our needs and was so helpful in booking excursions last minute. By far the best experience I've had with a concierge at a resort. The property is as stunning as it looks. Yoga with Mey was incredible. We did the 3 hours spa package and in my opinion one of the best massages I've ever had. Breakfast was also exceptional and the staff there were super attentive to our needs and remembered where we liked sitting every morning for brekkie. The coffee at Hay Hay is incredible, buy a packet if you love good coffee. The 4 cheese pizza at Blounge was tremendous, thank you to the chefs!

The rooms were spacious and modern, but the hotel could use a bit of a refresh, as some areas feel a bit worn out. The staff was very friendly, the food was delicious, and I enjoyed the location by the pool and water. I stayed in the villas, which were great, but I'm unsure how I would have felt in the main building. The breakfast was outstanding, one of the best I've ever had, and the massage was good as well. The resort is quite remote, so you’ll need a taxi to get to town, but it’s not too far. There’s also a great kids' club with supervision, allowing parents to enjoy a massage or relax by the pool. Additionally, every Saturday and Wednesday, they host a fantastic barbecue with a set price for unlimited food and drinks, accompanied by live music. The food, especially the fresh salmon and tuna, was delicious, and the evening was perfectly organized. Overall, a very pleasant experience.

The resort feels a bit outdated, and another issue we encountered was the lack of available sunbeds by the main pool near the water. After breakfast, all the beds were already taken. While the poolboy was very helpful in finding us a spot, this isn't a sustainable solution for everyone. The resort should consider adding more sunbeds in that area. These are the two main drawbacks that need attention.

The resort was lovely and the staff were absolutely wonderful, especially at the end of our stay when we didn't need to leave for several hours after check out. Our concierge was very attentive and helpful. Staying in the tower afforded lovely sunrise views of the sea. We loved the pool by the beach and the food and seating options in the beach vicinity. The suite was perfect for me and my two adult children so that we were together but not on top of each other. The resort was quiet and peaceful, a nice tonic after hectic days in old town Hanoi! The food was plentiful and delicious.

no complaints

It has a real holiday feel to the resort: lovely white sand beach with parasols and comfortable lounges (but not too crowded), palm trees everywhere, 3 swimming pools, amazing buffet breakfast, great service (love the buggy’s!) and delicious food!

I was there for a wedding and I could not get the wedding rate as I booked too early and my rate was non-refundable. For an individual traveller it is slightly overpriced. Also, as it’s in between Danang city center and Hoi An, some sightseeing might be a bit far away, like Ba Na Hills or Hoi An. Marble Mountains is the closest spot.

Breakfast offered a wide choice of western and Asian cuisine, sufficient choice always filling in missing dishes perfect morning pho soup, perhaps I missed the occasional sliced smoked fish?? But I was happy to enjoy other Asian dishes or fruits

Disliked - I guess I liked everything, beautifully maintained resort, villa 1202 was spacious, modern, with a pool to enjoy a quiet coffee or glass of wine, always perfectly cleaned. Staff from gardeners, waiters, cleaners always smiling , friendly. Absolutely exceptional care of our personal ambassador / from guest relations / -p. Min made our stay quite exceptional

I love the duplex concept - the entire floor is a room! the views for the first floor (pool) and second floor (bamboo) was so relaxing and peaceful. My parents and I had good conversations and happy memories in the duplex. We enjoyed the massages - long rhythmic strokes - and a pleasant team!! The Vietnamese food and morning buffet was delicious. The staff very helpful, friendly and approachable. In the night, there were frogs croaking - I find it relaxing - can’t hear it from the room, unless you open the sliding door.

The gym is functional but needs maintenance.. some parts were rusty. The spa facility also in dire need of repairs. I did not dare to use their onsen / steam room/ Sauna. The gift shop looks tired. The stuff they sell are uninspired. Western food was average. But would I go back? Yes!

The hotel was fantastic and will definitely return Food quality was excellent.

The food and beverage service in all areas is very poor. There is a total lack of training and management presence as well as personal service. There is definitely an opportunity to generate more revenue if the staff were cuatomer focused and wanting to sell and offer a level of service. This was the most disappointing part of the whole 9 nights. We had a pool villa and the pool lights didn't work or get fixed for the whole time we stayed there. The solution was temporary engineering lighting which was far to bright and was on a stand that meant it lighted the next villa's pool garden also. Didn't dampen the stay but the solution wasn't one really.

Excellent location, great staff and great food. The staff went all the way to provide us with proper vegetarian choices at breakfast Food at their Indian restaurant is amazing as well

Only one shuttle to Hoi An, that too at 4pm They should supply more bottles of water

Beautiful grounds. Happy hour by the pool. Places to rest and relax. 3 bedroom apartment was a winner for our big family. Beach was kept clean by resort staff.

Beach was closed for swimming. Dining in resort was a little pricey. 20 min grab ride to Danang. Beach water dirty (not resorts’ fault) so dont expect crystal clear blue water.