The friendly welcome we got after an awful journey.When we were shown to our studio apartment ,it was even better than we imagined,It was spacious and very well equipped ,even down to the torch and tissue box. As for the large bed it was the most comfortable one we have ever slept in .The bedding was so amazingly cool and soft to the touch.I loved the shower with the choice of the rain or normal .The pressure was excellent too,the free toiletries a bonus. We liked the fact that there was a washer/dryer with complimentary washing powder.We did use this facility quite a few times over the 2 weeks..The climate controlled Aircon was wonderful..Unlike some hotels/accommodation you did not have to constantly regulate it. The swimming pool on the 5th floor with the city view is not to be missed with complimentary towels.. Full length mirrors, plenty of storage space .a good hairdryer,iron and ironing board and no need to bring travel adapters ,all so important but well thought out. The restaurant/bar ABV is underneath, have lovely welcoming staff too,We found out it i operates separately but it was such a bonus for Breakfast/lunch/dinner or just a drink and a snack. In future we will search out Oakwood residences when we are travelling.

Nothing negative everything 5 star plus. Just a suggestion,a cloth to wipe the sides down please. .We had a spillage and nothing to wipe it down with.Lucky I had some anti bacterial wipes with me.

The staff were really helpful, the apartment was really lovely, comfortable and clean. the beds were really comfortable. The pool area was nice, the gym is small but well equipped with all the equipment working.

My only negative about this property was that there was no dishwashing soap or cloths to wash up. I could but washing up liquid down stairs in the 24 hour shop but couldn’t get cloths. Everything else was great!

The hotel's superb location, perfect for a family stay, is further enhanced by the adjacent shopping mall, which features a delightful restaurant. This combination of convenience, comfort, and culinary options makes it an excellent choice for travellers seeking a top-notch accommodation experience and the best and most helpful staff.

Breakfast options need to be improved for vegetarians.

-Staff is super friendly -They have a nice gym and swimming pool -Very Clean with daily housekeeping. Very convenient with washer dryer combo -Large room with bedroom and very comfortable king size bed -Good Value for money, although it is a bit on the expensive side compared to nearby locations -Great location, nearby vivo city and Crescent mall for convenience.

-WI-Fi speed is a bit slow at 6mbps download speed -Safe could be a bit bigger to accommodate a 17" laptop

Staff were friendly and the restaurant was great. Originally, I had booked at the RiverGate apartments, and they cancelled on me the day of our arrival. Luckily, I found the Oakwood Residence and booked them while I was in my airport transfer. In the end, I was glad I stayed at the Oakwood instead. A great place to stay when you are coming to Ho Chi Minh city for your first time.

Everything! Breakfast is Amazing! Its accessible to everything. Shout out to Lily who helped us during our stay! Will definitely come back to this place.

Housekeeping accused us of taking their hangers which was never there in the first place.

It a very clean, spacious ,convenience , value for money, if you are bringing your family , it is most ideal

,There is nothing , I don't like. It is the best I have ever stay , out of my 20 years of travel in these part of the world

Hotel location is near to Q7area which is alot of Korean Shops , dinning place and coffee shops, Vivo shopping mall is colocated to hotel, good to stay there free and easy travellers

Far out from City area and Airport,

Excellent location, great facilities, comfortable rooms and helpful staff. Provides all needs for intermediate to long stay. Spacious and quiet.

Some of the furnishings were a little beat up.

It is always clean and comfortable

The wifi was terrible - I had to get a dongle from work. The wifi was the worst I had encountered in Vietnam.