The staff were very helpful. Thai-Jason in particular was very knowledgeable. I like to compare Jason to an encyclopedia. His English language skills are excellent. I loved the room and the view and the location. And the housekeeping, reception, and F&B teams did their jobs well.

The ocean view looked like the pictures posted; we had a nice view of Vinpearl Island. Convenient location. There's a shopping mall within a one minute walk along the main road, which has a great grocery store, department stores, restaurants, brand name goods, money exchange, etc. The typical Sheraton breakfast buffet was a great, with a variety of options. ALL staff were very friendly and very helpful, from the greeting at the main entrance to the reception and dinning.

The ONLY complaint is that dinning room could have been cleaned a little better: there were some food crumbs on the floor around and on some of the seating in the breakfast dining room, and the windows below the table level should have been cleaned better too. I was NOT concerned about food safety, since the food buffet areas, dinner tables, and staff were clean. I'm normally concerned about food safety and cleanliness of restaurants, so some people might not even notice (my wife did not).

Amazing stay!! We stayed in their executive suite and the views were unreal! The breakfasts were really nice, a wide selection of things! Room service & house keeping were always great quality & the separate living room + bedroom was amazing for when my partner needed to work! The panoramic views from every single room was INCREDIBLE - will stay here again when in Vietnam! Also the infinity pool and view from the rooftop were just incredible I loved every single pool day! You can just cross the road and chill by the ocean with a coconut if you fancy that as well! The hotel facilities offer a lot like the spa, gym etc is great!

Loved the everything! Not a bad word to say!

The breakfast venue was clean, with many items, and everything was delicious. The room was clean. The view was good. The shower had no water pressure problems, and there was a bathtub. The toilet was clean and well-equipped. The location is about a 10-minute walk from the most bustling area. The area further south is more lively. However, there are no issues with access. It was nice that the beach was nearby as well. Above all, the staff was kind.

The room had a slight moldy smell(but was clean). The location is about a 10-minute walk from the most bustling area.

We were warmly welcomed by the reception team …it’s always nice. We booked an ocean view room and we’re not disappointed it’s well worth the additional cost, being a 5 star property in the Marriott hotel group expect the best . “The Food”we booked into their main restaurant aptly named Feast and it was seafood/Asian/ western the spread was of a very high standard with the staff being right on the money, friendly service but not an overkill with a real buzzy atmosphere. We enjoyed our first night so much we rebooked in for a second Feast the following evening. T The pool area needs to be discovered OMG what an infinity view, staff are on hand if you require a cold drink or a pool towel.

I’d find it hard to dislike anything about this hotel.

Good location across the street from a long, sandy beach and steps away from a shopping mall. Modern high rise building offering incredible views of the beach, ocean and the city. Comfortable suite with all expected facilities. Great breakfast buffet in the main restaurant We enjoyed two bathrooms, two TVs and two balconies. Incredible executive lounge with even better views, great selection of foods and drink and an enthusiastic young, English-speaking staff. Many thanks especially to Trinh (Junia) who showered us with attention, helped with our dietary requirements and anticipated our daily personal needs.

Nothing important

The staff were outstanding, it was a celebratory to for my wife's 60th birthday, the staff went out of their way to make it very special. Decorated or room and gave a cake, very special. But also other outstand service, from help booking restaurants, to help at the pool with minor first aid. Really great, highly recommended

Excellent breakfast, fantastic and accommodative staff. The beds were very comfortable.

The first room had a strong mouldy smell as soon as you opened the door into the room. in fact, we could smell the mould as soon as the lift doors opened onto that floor. The second room had a slight mouldy smell, but was just about acceptable for us. Please note that the staff were very accommodative, gave us the second room immediately, and sent a plate of fresh fruits as a gesture of goodwill. The hot tub jacuzzi option stopped working, even though we pressed the button to activate it.

wonderful helpful and polite staff, excellent location, meeting room service was great, offer of free sauna and jacuzzi are wonderful, great breakfast with many choices

water taps on the sink in the bathroom are old styles and not conveniently use; tooth brush is too hard; daily signing breakfast receipt is not convenient; swimming pool water is not really clean; elevator bell did not work well that confused guests to which one of the four they should approach

Very centrally located hotel.... Just a walk to beach and shops.

The seafood buffet looked nothing the brochure but enough to satisfy... The hotel is 12 years old and needs a refurb.. The weather hasn't been too kind to the building over the years... and the interior needs a leap forward to 2023