Very luxury villas Nice and big territory Very green Nice pool Tasty a la carte restaurants

No lock on external door in villa Poor breakfast for 5 star Very poor service Cleaning once per 2 days Dirty beach area. No cleaning 1 meter outside the hotel. Big piles of garbage No service in the beach area. No beach boys. Towels are near swimming pool only. No showers and toilets on a beach area Weak gluten free support Very cold water in swimming pools Pricy restaurants: 3-4 times more expensive then in the rest Vietnam No pillow menu

I love everything about this ressort. we stayed in the private pool villa, it was perfect. The staff, the cleanness, the vibe, the designs, the pools, the breakfast, EVERYTHING.

I didn't understand why that we couldn't bring outside food into our villa, it was quite disappointing that my friends and I could not enjoy our great times together with food and drinks while in the villa. If it was found that we brought outside food into the villa, the ressort was going to take some credits from the card. I think it would be nice that we were allowed to at least bring our food from night market - and promise won't dirty the furnitures, because that's one of the points to enjoy the culture, no?

Lots of space, clean, buffet breakfast was great quality and choice. Staff were very friendly. Lovely pool and nice gym and spa. Beautiful beach

Beach was beautiful, but lots of plastic washing up everyday, a modern day problem in many places around the world. Beach cleaners constantly cleaning the beach and doing a great job. Prices of food and drinks at the hotel slightly too high, but acceptable.

The whole resort is 5 stars, villas are huge and so comfortable, your own pool is fantastic

While breakfast is one of the best I have had anywhere in the world, so much selection and the coffee wow the rules about no external food or drinks from out side lock you into very expensive drinks and food that for Vietnam is at least double the best restaurants in Saigon

On a beautiful clean beach, close to other beach restaurants. Beautiful pool and very delicious restaurant. Breakfast was superb. Villa with three bedrooms is very good value for money (with private pool).

The kids club is a small indolr playroom with no option to leave your child for a while. All activities are upon payment (painting hats, sculptures, tshirts). Some child activities were advertised and not done such as kite flying and sand castle making. The kids pool is in the sun with no shade. There is a 2.000.000 fine for using the kitchen.

Great place. Good taken care of. Perfect breakfast. Would go again. We loved the resort.

The restaurant and bar prices are high. Actually, this prices are higher than in an European Resort. I observed people staying in the resort. All fill up during the breakfast (which is included) and choose carefully lunch and dinner. If they would take better care of the prices, I am 100% sure that people would consume much more during lunch and dinner. It would make more income.

The facilities - pool, beach and gym all excellent, and the staff was so helpful and professional. Free and convenient buggies got us around the area of the hotel. Breakfast was amazing, wide range of selection of food and drinks.

Our villa was beautiful, but the view wasn't all that, you can of course pay for the view, but just something to mention.

The beach location, the pool area and our Villa were all lovely

Reception staff really let the New World down. We were greeted "Passports" he later remembered to say hello - needs to be the other way around! He then proceeded to tell us the "rules" - i.e. no outside food or drink, really not a very friendly introduction. There was no mention of Sunset Town fireworks either which is an oversight. The people driving guests to their accommodation should point out things on the way, such as "breakfast here", "pool", "beach". It doesn't take much English, but the map supplied was too small and some of the signage in the resort was wrong (i.e. the sign near the gym pointing the wrong way to reception). So, the facilities were great, but reception needs to improve their customer service

The resort well exceeded our expectations. We loved our Villa with private pool, which felt like luxury for a few days. We equally loved the huge main pool by the beach. Food was exceptional and could not fault any of the meals we had at the resort.

The resort was far away from other attractions on the Island. Although we loved the food there was no other options for food locally to the resort.

We stayed at The Deluxe Pool Villa and it was amazing! The villa is beautiful, modern and clean. The four bedroom are nicely separated and private with each of their own bathrooms which is nice. The private pool is also nice and with good size. The breakfast buffet has everything and it’s so delicious! So big infinity pool and the private beach is so exquisite! We love staying at New World. The staff was also very nice!

The kitchen in the villa does not have any supplies so you cannot really use it which is a bit silly. Only a few glasses no plates or knives or anything cutlery. We unfortunately had 2 very rainy days and could not do anything outside so it would be nice if there were some indoor activities such as tennis or something. Also the living rooms space could have a bigger couch, since it is a villa for 8 people it was too small.