The hotel was pretty much as described on booking.com. We had 2 rooms, both of which were clean, tidy and very functional. The pool was lovely (and empty!) around 30 metres in length. The gym was a little strange as it was in an open plan position off the rear foyer - no doors, no fans, no air con, yet it was still functional (bloody hot!). The location of the hotel was spot on, step out of the front door and straight into restaurants and bars. The wi-fi worked well, so no issues there. Staff reception were friendly and helpful on check in. In terms of price, very affordable and excellent value for money.

We would have loved to have a balcony, that was the one real downside. The gym could have been sectioned off rather than open-plan.

The staff was very helpful, especially since I had a medical condition which was not easy to handle. The swimming pool was awesome and as for my needs created. The lobby is a comfortable eye catcher on this otherwise - except the beaches - not so exciting island. Breakfast with all you desire in the morning. Very recommendable!

The beds were in the beginning like everywhere else too hard. But after request staff came up with toppers until it was fitting!!

Breakfast was good. Pool was out for maintenance the last two days during our stay which was disappointing as our family loved spending time in the pool. Minh who was on the reception desk was amazing. The rooms were great and spacious.

Colder fridges for storing drinks.

The staff are extremely wecoming. The checkin was a breeze and the hotel upgraded our room and made our stay more comfortable. The location is great, beach is a short walk from the hotel and lots of restaurants and cafes around.

Ocean pearl is a good hotel for the price. Our stay was good, rooms were easy to sort out with reception and they were clean. Pool and breakfast is also great too. Hotel is not too busy as well so it is quite peaceful.

Decent hotel with friendly staff in a good location. Had the pool to myself most of the time 😊

Very central and good value hotel

No balconies

Nice room with beautiful view

The facility was nice overall, nice rooms, swimming pool, and location. Decent price too.

The staff is quite bad with English, and they won't say I don't understand, but pretend they do, and then they get something totally different. They seem a bit lost too. Wrong infos, missing timing etc. They definitely need more training. I understand investor put a lot of money into obejct and facility, but staff is the most important thing. That's the last thing he should save money on. P.S. this is for hotel reception, the restaurant staff was amazing

It's well appointed but you get what you paid for. If you wanna enjoy Phu Quoc but not have a luxe vacation, then perhaps this is a great place to consider. The price is ok. The breakfast buffet is catered more to local tastes. The staff though were fantastic.

The facilities look a bit sad / run-down. I get the comment about the unairconed lobby. Not a deal breaker but it can get hot. Its not that bad really.